Do you feel intimidated easily by others? Do you let yourself be taken advantaged of? Do you prefer to avoid conflicts and keep to yourself? Have you often felt that you could have done better instead of repeating the same mistakes over and over when handling a conversation?
DurationDo you feel intimidated easily by others? Do you let yourself be taken advantaged of? Do you prefer to avoid conflicts and keep to yourself? Have you often felt that you could have done better instead of repeating the same mistakes over and over when handling a conversation?
If you answered “yes”, this course is for you. You will discover how to boost your confidence and express assertively. In the course of your job, you will need to handle different people, whether they are aggressive or passive. Doing this well requires skill, which this course will help you master.
Assertive staff are very profitable to companies, as they can express themselves openly, get things finished, not taking no for an answer (useful when bargaining with clients), while appearing polite, professional and fair.
This course has many useful step-by-step guidelines on how to greet others and structure sentences to obtain the greatest results. You will discover the science behind manners such as passive-aggressive behaviour, correct attitudes, body language, and techniques of communication. You also learn how to remain in control and convey that to others.
Working through case studies, role-play in practical exercises and continually performing the skill to perfection is the best way to conquer assertive techniques. This approach which is used in this course allows you to understand the content thoroughly. After this course, you will positively overcome real-world challenges as they arise.
Team building and team bonding is a collective term for various types of activities used to enhance social relations and define roles within teams, often involving collaborative tasks. It is distinct from team training.
Which is designed by a combination of business managers, learning and development/OD (Internal or external) and an HR Business Partner (if the role exists) to improve the efficiency, rather than interpersonal relations.
Whether it's in the form of visible back biting or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees.
BECOME AN ASSET TO YOUR ORGANIZATION: Lessons in Personal Effectiveness Synopsis: One can not perform to its peak until he has not done his own soul searching.
Uncover the fundamentals of writing fiction with an eye on both the short story and the novel. An introductory writing workshop that will explore setting, point-of-view, dialogue, conflict, plot, tone, voice, character and genre.
Learn critical time management skills, tools and techniques that will help you become a better planner, prioritiser and delegator at the workplace in this one day course with ODC Training.
Have you ever heard of the statement that facts tell while stories sell? Imagine learning how to use stories to improve your ability to articulate the value of your company’s products and services, setting yourself apart from your competitors.
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