Do you feel intimidated easily by others? Do you let yourself be taken advantaged of? Do you prefer to avoid conflicts and keep to yourself? Have you often felt that you could have done better instead of repeating the same mistakes over and over when handling a conversation?
DurationDo you feel intimidated easily by others? Do you let yourself be taken advantaged of? Do you prefer to avoid conflicts and keep to yourself? Have you often felt that you could have done better instead of repeating the same mistakes over and over when handling a conversation?
If you answered “yes”, this course is for you. You will discover how to boost your confidence and express assertively. In the course of your job, you will need to handle different people, whether they are aggressive or passive. Doing this well requires skill, which this course will help you master.
Assertive staff are very profitable to companies, as they can express themselves openly, get things finished, not taking no for an answer (useful when bargaining with clients), while appearing polite, professional and fair.
This course has many useful step-by-step guidelines on how to greet others and structure sentences to obtain the greatest results. You will discover the science behind manners such as passive-aggressive behaviour, correct attitudes, body language, and techniques of communication. You also learn how to remain in control and convey that to others.
Working through case studies, role-play in practical exercises and continually performing the skill to perfection is the best way to conquer assertive techniques. This approach which is used in this course allows you to understand the content thoroughly. After this course, you will positively overcome real-world challenges as they arise.
Team building and team bonding is a collective term for various types of activities used to enhance social relations and define roles within teams, often involving collaborative tasks. It is distinct from team training.
Which is designed by a combination of business managers, learning and development/OD (Internal or external) and an HR Business Partner (if the role exists) to improve the efficiency, rather than interpersonal relations.
There are various types of reports that are written at the workplace, and many writers may not be aware of the techniques required in producing a first-rate one. To write a report effectively, every report writer should consider the key areas of planning, content, layout, language and presentation.
This workshop has been designed to provide participants with the tools and techniques to recognize symptoms of stress and also ways to manage these stressors.
Each day, your career success depends on what you write and how you write it. Effective Business Writing gives you the guidelines you need to make each of your emails, letters, reports, proposals and minutes of meetings readable, clear and effective.
Risk communication is an interdisciplinary practice of behaviour, context, and dialogue. Unlike the short term, acute strategy of crisis communication, risk communication is a long term, ongoing system designed to protect individual, social, and environmental health with credible messaging.
Learn how to create reports, editorial pieces, white papers, and speeches. This course gives you the skills to produce technical and editorial documents with the intention of informing and educating to create thought leadership.
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