To develop a good understanding of how to take influencing to the next level by optimising aspects of personal image, charismatic communication, assertiveness and other behaviours utilised by key influencers.
DurationAssertiveness and Influencing Skills
Aim
To develop a good understanding of how to take influencing to the next level by optimising aspects of personal image, charismatic communication, assertiveness and other behaviours utilised by key influencers.
Course Objectives
Attendees will learn how their visual appearance, including body language, will be evaluated by others in less than a second and therefore the importance of projecting a professional, positive image.
Using proven personal development techniques, understand what makes everyone different and unique and how to utilise this positively when needing to influence and be assertive with others.
How to achieve win/win outcomes consistently and fairly.
Course Content
Stereotyping – why it occurs naturally and rapidly, and how it will form either a positive or negative first impression
Image is everything – being aware of how to dress “appropriately” rather than “power dress” in order to influence others positively
Rapid rapport building utilising the 3 aspects of communication and the VHF channels – how to match and mirror to all of them
How great a role does the voice play in influencing?
The 15 power words, proven to be powerful influencers
Understanding what drives behaviour, why some people adopt negativity as ‘realistic thinking’ and how best to influence them
Assessment of current levels of assertiveness, both at work and in personal situations and exploration of how these can be improved.
Evaluation of present level of self esteem and discovery of any negative or limiting beliefs that may be underpinning a low self esteem.
Blocks to being consistently assertive and how they can be overcome.
The assertive attitude and how it manifests in body language and the voice when communicating.
The assertive sentence, incorporating the principles of true compromise and the broken record technique.
Dealing with difficult people – special communication techniques to win them over.
Intuitive listening (“listening between the words”) to build better relationships.
Questioning skills, with particular emphasis on how assumptions can wrongly guide questions.
Pulling it all together in an action plan
About Us
Established in 1993, Learning Curves specialises in personal development training and coaching. Offering a unique range of programmes designed for both organisations and individuals, Learning Curves provides a ‘one stop shop’ for all your development needs.
As the founder and Managing Director of Learning Curves, Di McLanachan has over 25 years experience working with a great many clients across the UK and internationally in all aspects of business training and personal development coaching. Di is a Master Practitioner of NLP (Neuro Linguistic Programming) and best-selling author of ‘NLP for Business Excellence’. She has appeared on BBC1 and Meridian Television and was the pioneer of live, phone-in coaching on BBC Radio Solent.
Di has been a fully qualified and accredited coach since 2000 and has been Head of Corporate for the biggest coach training organisation in the UK. She writes business books for Hodder & Stoughton and specialises in helping her clients overcome self sabotage to achieve personal excellence.
Our Vision
At Learning Curves we believe that effective training and development hold the key to organisational success through personal achievement.
Our Mission
We strive to make a difference through innovative training and coaching programmes which motivate and introduce new knowledge and skills. Above all, we aim to help all our clients become the very best that they can be.
North Kent Training Service offers training for organisations across all sectors and individual learners in Kent, Medway and the South East. Courses include First Aid, Food Safety, Health and Safety and Business skills such as Time Management, Communication Skills and Management.
The course will consider aspects such as personal brand, self esteem, values, responses to potential or actual conflict and situational self confidence.
Unlearning those old habits and internalising a more effective and lasting approach to communication needs more than a short course of lectures on how to do it.
It made me think that assertiveness means different things to different people. For me it simply means achieving that balance of articulating clearly and concisely what we need or want whilst being mindful of the needs and wants of others.
We deliver on promises, on time, within budget, every time
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