Assertiveness

by H2 Training Consultancy Claim Listing

In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range o

£800

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Course Details

Why Assertiveness Training?

In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.

Individuals wishing to become more assertive at work are usually interested in finding ways to:

  • Resist the pressure of excessively domineering colleagues, customers or managers

  • Stand up to, or protect themselves from bullying or aggressive behaviour

  • Exert more personal influence/control in specific situations wilst maintaining positive on-going working relationships

Learning how to become more assertive is not about becoming more dominant or forceful, but more about developing a style of communication that is confident, balanced and respectful to everyone's needs and interests. This will in turn help to promote healthy, honest and trusting relationships that form the foundation of positive teamwork and enhanced productivity - no matter what level or role a person has within an organisation.

  • Kent Branch

    Repton Manor, Repton Avenue Ashford, Kent

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