Develop your assertiveness skills to improve your confidence and communication when dealing with difficult people or situations on this 5-star rated 1-day course.
Assertiveness Training
Develop your assertiveness skills to improve your confidence and communication when dealing with difficult people or situations on this 5-star rated 1-day course.
Assertiveness Skills Training Course Introduction
If you have to deal with difficult or strong-willed people in your workplace and are looking to improve your assertiveness this 1-day course is for you.
This Assertiveness course will give you the knowledge, tools and techniques that you can implement in a range of scenarios to help you communicate with people in a more authoritative manner.
You will gain increased self-esteem and confidence in your ability to deal with a variety of situations effectively, and the ability to deal with passive or aggressive people in an appropriate and positive manner.
Learn To Be More Assertive
Throughout this 1 day course, you will use a combination of theory alongside practical exercises to understand what it is to be assertive, why people act in different ways and how you can develop your communication skills.
You will look at different techniques and models that can be implemented to enable you to be more confident when communicating in various scenarios or with difficult people.
There will be opportunities to practise new behaviours in a safe and supportive environment so that you are fully equipped to take these new skills back to the workplace and implement them straight away.
You will be provided with a delegate manual to complete on the day and use as a reference after the course, along with 3 months of online support for any follow-up questions.
Assertiveness Skills Course Objectives
By the end of the course day you will:
Understand the difference between the three behavioural types
Identify the specific characteristics related to each behaviour
Understand why we need to be assertive and the benefits of this type of behaviour
Appreciate the theory of why people act in certain ways
Realise the ways to improve your face-to-face communication when being assertive
Build the skills so that you can be confident when having difficult conversations
Be able to demonstrate how to be assertive in a variety of situations
Assertiveness Skills Course Topics
- What is assertive behaviour?
- Identifying passive, aggressive and passive-aggressive behaviour
- Theories in assertiveness and Transactional Analysis
- Behaviour breed behaviour
- First impressions when communication
- Face to Face communication
- Human rights when being assertive
- Assertiveness models & techniques
Assertiveness Course Day Details
Our 5-star rated Assertiveness training courses are practical courses with small class sizes, and a maximum of 6 delegates, allowing plenty of time to interact with the trainer and ask questions!
These are held as in-person classroom courses or as live, online courses (over Zoom). All courses run from 9:30 am to 4:30 pm, with plenty of breaks.
Scheduled Assertiveness Training Courses
Our scheduled public Assertiveness Courses are run in Manchester and Online. Dates for these can be found below.
Private / Bespoke Assertiveness Training
Are you looking for in-house Assertiveness training for yourself or your team?
We run private one-to-one and group Assertiveness training at our training centres, at your premises or at a location to suit you, anywhere in the UK. These can also be held Online.
The content of our In-house Assertiveness courses can be tailored to your requirements or the needs of your team.
For more information see the Private Course tab further down the page for more information
Who Should Attend the Assertiveness Training Course?
This course is for anyone who has to deal with different personalities and difficult situations in the workplace – whether it is customers, colleagues or managers and want to be confident in what they say and do.
Why Choose M Training's Assertiveness Course?
Run by an experienced trainer with over 10 years' experience in running training courses
This course is limited to 6 places, so you are guaranteed personal support throughout the course
From only £250 + VAT per delegate
Convenient location in central Manchester and Online
Course notes and support material provided
Lunch and refreshments provided
Certificate of achievement
5 Star Rated in Google Reviews
We offer 5 Star rated, one and two day, training courses run by industry experts in Marketing, Microsoft Office, Communications, Management & Business Skills. We hope the answers below will give you the information you are looking for. If not just ask us and we'll be happy to help.
We only run in-house workshops so we can tailor each one to our clients needs, people and culture.
Being assertive is the key to building and maintaining productive relationships with clients, colleagues, line managers and subordinates alike.
This one-day workshop focuses on giving you the knowledge and tools to help you make an impact in a positive way. By improving your communication skills you will increase your confidence and learn how and why being assertive is an asset.
Understand the concept of assertiveness and establish the difference between being assertive versus being aggressive or non-assertive.
Assertiveness is being clear about your own position, communicating this to others, and accepting their positions. Essentially it involves taking responsibility for your feelings and beliefs and not attempting to justify them. Assertiveness means standing your ground and standing up for your rights
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy