Assertiveness

by NobleProg (New Zealand) Claim Listing

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. Audience Anyone who is looking to enhance their assertiveness skills.

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NobleProg (New Zealand) Logo

img Duration

7 Hours

Course Details

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. Audience Anyone who is looking to enhance their assertiveness skills.

Aim

This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will:

  •     Understand and overcome the barriers to being assertive

  •     Recognise behaviour traits within yourself and others and learn effective strategies for managing them

  •     Communicate effectively with a wide range of people to achieve a win-win situation wherever possible

  •     Effectively manage difficult situations.

 

  • Wellington Branch

    Gilmer Terrace, Wellington

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