It made me think that assertiveness means different things to different people. For me it simply means achieving that balance of articulating clearly and concisely what we need or want whilst being mindful of the needs and wants of others.
DurationWhat do we mean by Assertiveness?
Some years ago I watched a comedy sketch on TV and the term ‘assertiveness training’ was mentioned. I remember smiling to myself as the context of the sketch involved someone ‘sticking up for themselves’, yet in a quite aggressive manner that was subsequently ‘mocked’ by another member of the cast.
It made me think that assertiveness means different things to different people. For me it simply means achieving that balance of articulating clearly and concisely what we need or want whilst being mindful of the needs and wants of others.
You might say it’s all about BALANCE!
... and in a way that would be right. Achieving the right level of assertiveness though means getting the balance right, sometimes between many competing things.
We need to be open and honest with people. We must be capable of listening to understand and not just listening to respond. We have to understand and accept our responsibilities and we must be able to ask others to take responsibility through effective delegation.
We must learn how to express appreciation and be able to recognise and admit our own mistakes when they arise. We must behave as an equal to others.
Developing Assertiveness involves ...
... challenging ourselves to develop personally. It is only through personal development that we can achieve what we need and want to achieve, whether that be in our work or beyond that in our free time and in our personal lives.
In working with us at Spinnaker, you will be challenged to develop yourself in areas that you may have previously found hard and difficult. We will help, guide and support you in developing your self-confidence, your communication skills, your attitudes to people and situations and in achieving a level of positivity so you are able to deal with whatever situation may confront you.
About Us
Jon Hodgson
Jon has 25 years' experience in business and specialises in sales transformation, leadership & management development and communications. Particularly effective as a coach, Jon is passionate about the difference people can make for themselves and their organisations through quality relationships with colleagues and customers. Jon is a motorbike nut and a sports fanatic!
Susan Clarkson
A proactive HR professional with over 20 years experience, Susan delivers the full range of comtemporary HR services. Whether it's a recruitment challenge or support and guidance on employee related legislation, policies and procedures, having Susan on board lets you concentrate on building your business, safe in the knowledge that your people-related issues are in very safe hands.
David Taylor
David is an established leader in the field of personal development, his focus being executive, leadership and management development. Utterly practical and relentless in helping people to apply new skills in the real world, David's approach is the perfect antidote to a boring, prosaic and hackneyed vision of training. Elsewhere, David is a petrolhead with a passion for history, reading and keep fit.
Alison Jones
Alison's skills and her wealth of experience have been developed throughout a 20 year career in HR and Leadership within the Financial Services sector. Infectious enthusiasm and a total customer commitment means she gives 100% to everything she does, nurturing people's talents and inspiring them to both achieve and enjoy their full potential. Alison is also a fully qualified fitness coach.
Ian Philphot
Ian trained with international firm Grant Thornton in Leeds and London, moving on to operate in various sectors at director level over the next 10 years before returning to the profession in 2005 and starting his own practice. Working with Ian gives you peace of mind in knowing his experience is gained at the coal face and not just theory from the ivory towers of a Chartered Accountants office
You will learn about four classic behaviour types that we come across every day, and what they look like. Knowing about these is enormously empowering because it helps to give you a sense of assertiveness being a choice, rather than a gift that you have if you are lucky.
• Understanding the different styles of behaviour - assertive, passive, aggressive
This course will help you feel more confident in how your handle your colleagues, your manager and your customers
This 1 day course delivered by Welsh Womens Aid will define assertiveness and help participants understand the implications of using non-assertive behaviour in various situations. Human rights issues and barriers to using assertiveness techniques will be identified.
Helping with work related stress, personal development, motivation, making decisions, balance, confidence, assertiveness, aspiring to new heights
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