The course will be accredited by the CPD at LEVEL 3. This one day course is designed to help learners identify assertive behaviour and use assertiveness to improve performance in the workplace.
Description
Our principal trainer has a postgraduate in training practice and management.
The course will be accredited by the CPD at LEVEL 3. This one day course is designed to help learners identify assertive behaviour and use assertiveness to improve performance in the workplace.
What You Will Learn
How to recognise the difference between assertive, aggressive and passive behaviours
How to overcome the barriers to assertive behaviour
How to understand the impact of non-verbal communication
How to make assertive requests and effective follow-ups
How to say no when appropriate
How to be more assertive in meetings
How to give structured negative feedback
Why Choose Supportive Solutions For Your Training?
Supportive Solutions Training believes in the learning process as a journey. We build relationships with you and your organisation, to ensure we meet your needs and support your desired outcomes.
Our trainers are experienced facilitators and problem solvers within their individual fields of study. We offer end-to-end support and advice, and take pride in making sure your training package does what you need it to do.
Most of our trainers have been commissioners of training, and so understand training needs from both a purchaser and provider perspective.
We'll work with you to understand the skills you need to enhance in your workplace. We provide bespoke tailored courses ensuring content is relevant to your particular needs. We gather feedback and monitor and evaluate our training.
We have different ways of delivering learning from face to face training, virtual classrooms and podcasts to cater for different learning styles and preferences. Also, we want you to feedback to us and tell us what we did well and importantly how we can do better.
Supportive Solutions has a portfolio of satisfied clients. Check out our learner reviews and our corporate testimonials for how we are providing the right training and accreditation for employers and employees.
Being assertive means expressing your opinion in a clear and direct manner, while continuing to respect other. Learning how to communicating assertively can help you to reduce conflict, to manage anger, to have your needs better met, and to have improved relationships with friends, family, colleagu...
This course concentrates on developing the knowledge and skills required to project a positive and self-assured image and how to use assertiveness to build rapport and gain co-operation.
Aggression is what you resort to if you don’t want to be ‘passive’ any longer but don’t know how to act assertively. It’s counter-productive in the long term because even if you get what you want this time, people are more likely to resist you in the future. Far better to find the middle ...
This course will help delegates to understand the behaviours and attitudes that affect the way people respond to each other, and as a result teaches the learner assertive and positive response techniques.
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