The course will be accredited by the CPD at LEVEL 3. This one day course is designed to help learners identify assertive behaviour and use assertiveness to improve performance in the workplace.
Description
Our principal trainer has a postgraduate in training practice and management.
The course will be accredited by the CPD at LEVEL 3. This one day course is designed to help learners identify assertive behaviour and use assertiveness to improve performance in the workplace.
What You Will Learn
How to recognise the difference between assertive, aggressive and passive behaviours
How to overcome the barriers to assertive behaviour
How to understand the impact of non-verbal communication
How to make assertive requests and effective follow-ups
How to say no when appropriate
How to be more assertive in meetings
How to give structured negative feedback
Why Choose Supportive Solutions For Your Training?
Supportive Solutions Training believes in the learning process as a journey. We build relationships with you and your organisation, to ensure we meet your needs and support your desired outcomes.
Our trainers are experienced facilitators and problem solvers within their individual fields of study. We offer end-to-end support and advice, and take pride in making sure your training package does what you need it to do.
Most of our trainers have been commissioners of training, and so understand training needs from both a purchaser and provider perspective.
We'll work with you to understand the skills you need to enhance in your workplace. We provide bespoke tailored courses ensuring content is relevant to your particular needs. We gather feedback and monitor and evaluate our training.
We have different ways of delivering learning from face to face training, virtual classrooms and podcasts to cater for different learning styles and preferences. Also, we want you to feedback to us and tell us what we did well and importantly how we can do better.
Supportive Solutions has a portfolio of satisfied clients. Check out our learner reviews and our corporate testimonials for how we are providing the right training and accreditation for employers and employees.
Becoming more assertive can be immensely beneficial - discover how to deal with people confidently and effectively, without being too passive or aggressive. This course will benefit lawyers and non-law professionals alike.
We deliver on promises, on time, within budget, every time
Good communication is key to working successfully with others. Being assertive without being aggressive in a pressured environment can be difficult, and equally being assertive enough in certain situations or with particular individuals can also be difficult.
Assertiveness is an essential quality in business and has a strong crossover in our personal lives. This course is for individuals who need to manage relationships effectively in a confident, self-assured manner.
You will learn about four classic behaviour types that we come across every day, and what they look like. Knowing about these is enormously empowering because it helps to give you a sense of assertiveness being a choice, rather than a gift that you have if you are lucky. How to stop embarrassment ...
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