This course is intended for anyone lacking confidence in themselves or having difficulty in communicating with others. Be it in a meeting, or a one to one basis, you may feel “put upon” or just find it hard to say “no”.
DurationAssertiveness In Action
This course is intended for anyone lacking confidence in themselves or having difficulty in communicating with others. Be it in a meeting, or a one to one basis, you may feel “put upon” or just find it hard to say “no”.
Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions.
This course will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your participants to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations.
Objectives
At the end of the course participants will be able to:
Take a positive approach in communicating more effectively.
Appreciate that everyone has rights as an individual and that you can stand by those rights.
Explain what assertiveness is and what it means for those around us.
Follow a set process for approaching situations in an assertive manner.
Appreciate which words to use to get the most out of interactions with others.
Improve their self esteem.
About Us
Skillsgen is a leading Training Provider in Merseyside & throughout the Northwest of England. We have been providing quality certified training for more than 15 years. All our training staff are skilled professionals with many years’ experience within the training industry with huge amounts of business and corporate style training & back ground knowledge. Our IT trainers are Microsoft Certified and go through annual checks for ongoing professional delivery as well as keeping them abreast of the latest Microsoft products.
With a strong background working with Microsoft to deliver the best IT training, we can provide training on all Microsoft products from desktop to technical subjects, as well as Microsoft MOS exams in our testing centre.
We complement our IT training with a range of Management & Leadership Skills from our Soft Skills Training portfolio. These courses provide a backbone of material for Supervisor and Managerial skills.
Our head office is based in Halewood, Liverpool close to the Jaguar Car Factory L24 9PZ. Here we run both public and closed courses in both IT and SoftSkills, ranging from beginner sessions through to Expert consultancy levels.
We have considerable experience in the design and delivery of corporate training rollouts working with our many clients to agree training objectives; needs analysis; outcome measurement and delivery schedules including delivery across shift systems. We will work with you to create courses using your own data and environment so that delegates can immediately apply their new skills to the workplace.
We will deliver training around the country and have delivered courses across England, Wales, Scotland and Northern Ireland as well as Jersey, Isle of Man, Belgium and even Dubai. So whether you require 1-1 consultancy or you have a corporate roll out to design and deliver then we can help. With our network of qualified trainers and instructors you can be confident that we will deliver your training exactly how you want it.
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If you have problems expressing your own opinions and feelings or struggle to say no without feeling guilty it is possible that you have difficulty asserting yourself.
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