Skillsgen

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5 Courses Offered

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About Us

Skillsgen is a leading Training Provider in Merseyside & throughout the Northwest of England. We have been providing quality certified training for more than 15 years. All our training staff are skilled professionals with many years’ experience within the training industry with huge amounts of business and corporate style training & back ground knowledge. Our IT trainers are Microsoft Certified and go through annual checks for ongoing professional delivery as well as keeping them abreast of the latest Microsoft products.


With a strong background working with Microsoft to deliver the best IT training, we can provide training on all Microsoft products from desktop to technical subjects, as well as Microsoft MOS exams in our testing centre.
We complement our IT training with a range of Management & Leadership Skills from our Soft Skills Training portfolio. These courses provide a backbone of material for Supervisor and Managerial skills.

Our head office is based in Halewood, Liverpool close to the Jaguar Car Factory L24 9PZ. Here we run both public and closed courses in both IT and SoftSkills, ranging from beginner sessions through to Expert consultancy levels.
We have considerable experience in the design and delivery of corporate training rollouts working with our many clients to agree training objectives; needs analysis; outcome measurement and delivery schedules including delivery across shift systems. We will work with you to create courses using your own data and environment so that delegates can immediately apply their new skills to the workplace.
We will deliver training around the country and have delivered courses across England, Wales, Scotland and Northern Ireland as well as Jersey, Isle of Man, Belgium and even Dubai. So whether you require 1-1 consultancy or you have a corporate roll out to design and deliver then we can help. With our network of qualified trainers and instructors you can be confident that we will deliver your training exactly how you want it.

  • Liverpool Branch

    South Road, Liverpool

Courses offered by Skillsgen

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Minute Taking

This course is for those who have the responsibility for accurately recording the items and events of a meeting in the form of minutes. It includes confidence building, listening and accuracy skills and skills necessary to use Microsoft Word in order to prepare and distribute a set of minutes.

by Skillsgen
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Emotional Intelligence

Emotional Intelligence – the ability to harness and manage emotions – has been identified as a key leadership skill. How people manage anger, stress or fear has an immediate impact on performance.

by Skillsgen
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Assertiveness In Action

This course is intended for anyone lacking confidence in themselves or having difficulty in communicating with others. Be it in a meeting, or a one to one basis, you may feel “put upon” or just find it hard to say “no”.

by Skillsgen
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Communicating Difficult Messages, Conflict And Complaint Handling

This course is intended for anyone who deals with customers particularly over the telephone. It is particularly effective for workers in a call centre environment. However, the course has many applications and can be used to develop all sorts of customer service issues.

by Skillsgen
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Time Management

Maximising the use of our time is a constant challenge in our busy world: the distraction of email; meeting after meeting; uncompleted lists of things to be done. Too much to do and not enough time to do it is a common problem many people face in the workplace.

by Skillsgen

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