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SingaporeAssertiveness - Introduction
This is a 1 day course (day 1 of our 3 day workshop) and therefore is seen as an introduction to the Assertiveness model only. The course allows participants to identify specific areas in life they would like to change.
DurationAssertiveness - Introduction
This is a 1 day course (day 1 of our 3 day workshop) and therefore is seen as an introduction to the Assertiveness model only. The course allows participants to identify specific areas in life they would like to change.
At the end of the training, participants should not consider themselves as assertive, but they will leave with some tools and techniques to start their journey. Some people find this training difficult as it challenges the areas they find hard to confront.
Course Aims
Improve interpersonal skills
Communicate more effectively with others
Develop confidence and negotiation skills
Start using some simple assertiveness tools
Course Objectives
Define what Assertiveness is (the skills) and what it isn't
Explore what our 'rights' are and associated 'responsibilities'
Undertake a practical exercise on making and refusing a request
Identify the 4 classic behaviour types
Course Programme
Welcomes and Housekeeping
Participant Introductions
Group Agreement
Hopes & Anxieties
Introduction To assertiveness
Basic Assertiveness Skills (Model)
Bill of Rights and Responsibilities (Framework)
Making a request - (introducing the skills)
Refusing requests
Classic Behaviour Types
We Build Good Practice
We provide a wide range of training courses, webinars and services for the charitable, voluntary and hospice care sector, delivered in a professional yet approachable way, reinforcing good practice, building confidence and encouraging a positive 'can do' culture
About Us
Specialist Trainers to the Charity Sector
Our philosophy is to provide the charitable, voluntary, hospice and air ambulance sector with professional, approachable, affordable training and other associated services.
Our work combines an element of Eastern and Western thinking, involving a positive, constructive approach towards people, thinking and ideas (generosity of spirit, patience, graciousness, a lack of criticism or negative culture). Guidance and support of others, taking them on 'their' journey is at the heart of what we do.
We pride ourselves in providing a personal service to all our clients, which is both professional and friendly. Our training is relaxed yet focused and backed up with high-quality training materials and course evaluation. Small group or one-to-one coaching is also available.
We were established in January 2007. Since then we have gone on to work with over 450 organisations across the UK, Jersey, Denmark and France, from small community groups to large charities, local infrastructure organisations (i.e CVS' , Voluntary Actions etc) and local authorities (community engagement, library services and trading standards).
Although we are based in Surrey, our services can be delivered wherever you are in the UK or abroad. If we can be of service to you in any way, then do please contact us.
This workshop aims to help individuals take steps towards a more effective working relationship with their manager/ supervisor and colleagues.
Good communication is key to working successfully with others. Being assertive without being aggressive in a pressured environment can be difficult, and equally being assertive enough in certain situations or with particular individuals can also be difficult.
This course will equip participants with the skills and knowledge they need to become more confident in their exchanges at work and in the wider aspects of their life. The course will consider aspects such as personal brand, self esteem, values, responses to potential or actual conflict and situati...
This course will demonstrate that Assertiveness is a "Tool" we can all learn to use and it will show how being assertive, can help you be more effective in your job.
This covers the core skills required to effectively manage difficult people and conflict situations whilst retaining respect and good relationships. This course is ideal for anyone who works with clients, suppliers or other team members where problems, issues and environments create tension and pre...
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