Assertiveness - Introduction

We Build Good Practice

We provide a wide range of training courses, webinars and services for the charitable, voluntary and hospice care sector, delivered in a professional yet approachable way, reinforcing good practice, building confidence and encouraging a positive 'can do' culture

About Us

Our philosophy is to provide the charitable, voluntary, hospice and air ambulance sector with professional, approachable, affordable training and other associated services. 

Our work combines an element of Eastern and Western thinking, involving a positive, constructive approach towards people, thinking and ideas (generosity of spirit, patience, graciousness, a lack of criticism or negative culture).  Guidance and support of others, taking them on 'their' journey is at the heart of what we do.  

We pride ourselves in providing a personal service to all our clients, which is both professional and friendly.  Our training is relaxed yet focused and backed up with high-quality training materials and course evaluation.  Small group or one-to-one coaching is also available.  

We were established in January 2007.  Since then we have gone on to work with over 450 organisations across the UK, Jersey, Denmark and France, from small community groups to large charities, local infrastructure organisations (i.e CVS' , Voluntary Actions etc) and local authorities (community engagement, library services and trading standards).  

Although we are based in Surrey, our services can be delivered wherever you are in the UK or abroad.  If we can be of service to you in any way, then do please contact us.