To enable people to understand what assertiveness is and how it can help in communications with others to achieve a successful outcome
DurationAssertiveness Skills
To enable people to understand what assertiveness is and how it can help in communications with others to achieve a successful outcome
By the end of the course attendees will be able to:
Identify what is meant to be assertive
Distinguish the difference between assertive and aggressive behaviour
Identify in what situations you may need to be assertive
Explain how assertive communications can help to get your message across
Identify skills and develop techniques that can help to become more assertive
About
Who we are
Hoople is a public sector owned company based in Hereford, specialising in providing support services to the public sector as well as commercial customers. We currently employ over 600 employees and cover a vast range of service areas including:
IT Services
Training
Education
Recruitment
HR & Payroll
Finance
Revenues & Benefits
Care
Building, Cleaning & Maintenance
School MIS Support Services
The business was established in April 2011 to provide services to its shareholders. These are Herefordshire Council, Wye Valley NHS Trust and Lincolnshire County Council.
Our customer base is hugely varied as you can imagine and includes:
Public sector and NHS
Schools and academies
Private sector and not-for-profit organisations
Our Board of Directors and Executive Management Team
Hoople's Board, which has a non-executive role, is comprised of representatives from our shareholders; Herefordshire Council, Wye Valley NHS Trust and Lincolnshire County Council, supported by our Executive Management Team.
This course especially beneficial for organisations large or small who want to empower their female work force to become more confident and enable their staff to navigate and overcome gender norms using effective communication skills and techniques.
We deliver on promises, on time, within budget, every time
Assertiveness is both an emotion and a communication style. As an emotion, it means having the right level of self-confidence. As a communication style, assertiveness means using the right words, voice tones and body language.
This Course will help to empower people to develop the skills required to build upon communication skills, being self-assured and confident without being aggressive
In this course, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want.
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