Assertiveness Skills

by Hoople Group Claim Listing

To enable people to understand what assertiveness is and how it can help in communications with others to achieve a successful outcome

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Course Details

Assertiveness Skills

To enable people to understand what assertiveness is and how it can help in communications with others to achieve a successful outcome

By the end of the course attendees will be able to: 

  • Identify what is meant to be assertive

  • Distinguish the difference between assertive and aggressive behaviour

  • Identify in what situations you may need to be assertive

  • Explain how assertive communications can help to get your message across

  • Identify skills and develop techniques that can help to become more assertive

  • Hereford Branch

    The Nelson Building Whitecross Road, Hereford

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