To enable people to understand what assertiveness is and how it can help in communications with others to achieve a successful outcome
DurationAssertiveness Skills
To enable people to understand what assertiveness is and how it can help in communications with others to achieve a successful outcome
By the end of the course attendees will be able to:
Identify what is meant to be assertive
Distinguish the difference between assertive and aggressive behaviour
Identify in what situations you may need to be assertive
Explain how assertive communications can help to get your message across
Identify skills and develop techniques that can help to become more assertive
About
Who we are
Hoople is a public sector owned company based in Hereford, specialising in providing support services to the public sector as well as commercial customers. We currently employ over 600 employees and cover a vast range of service areas including:
IT Services
Training
Education
Recruitment
HR & Payroll
Finance
Revenues & Benefits
Care
Building, Cleaning & Maintenance
School MIS Support Services
The business was established in April 2011 to provide services to its shareholders. These are Herefordshire Council, Wye Valley NHS Trust and Lincolnshire County Council.
Our customer base is hugely varied as you can imagine and includes:
Public sector and NHS
Schools and academies
Private sector and not-for-profit organisations
Our Board of Directors and Executive Management Team
Hoople's Board, which has a non-executive role, is comprised of representatives from our shareholders; Herefordshire Council, Wye Valley NHS Trust and Lincolnshire County Council, supported by our Executive Management Team.
Assertive communication is effective communication. It’s how to deal confidently and successfully with the people around you. Assertive people feel in control,
This workshop is designed to encourage debate and discussion amongst delegates about those “grey areas” of boundary crossings which professionals can accidentally cross, often inadvertently and with the intention of helping the person that is receiving their service.
Run by fully qualified facilitators with experience in the field, we offer the latest ‘cutting edge’ programmes to expand professional practices, and enable the further empowerment of clients and patients.
If you have problems expressing your own opinions and feelings or struggle to say no without feeling guilty it is possible that you have difficulty asserting yourself.
Assertive Communication Skills Course is offered by Rewards Training
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