This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.
Duration
Do you wish you had the confidence to deal with difficult situations at work effectively and assertively and without causing conflict?
Would you like to be able to present your ideas and opinions in ways that enable you to feel heard and respected? Do you have trouble saying "no"?
This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.
You will learn how to communicate in a confident and positive way, with a focus on developing a personal style that will benefit you, your colleagues and your organisation.
The Assertiveness skills: a practical approach is an assertiveness course that is intended for anyone who feels they need to build their confidence or assertiveness.
You will understand that assertiveness is not about aggression or conflict but, instead, is about finding the right tools to solve problems in a non-confrontational way.
Over The One Day Assertiveness Training You Will Cover:
what assertiveness means to you – your concerns and issues around being assertive
understanding the principles of assertiveness
passive, aggressive, indirect or assertive? Recognising your own style
tips on how to behave assertively
the Neuroscience of assertiveness
ways to reduce physical tension
how to say “no” assertively
tips for disagreeing in a positive way
receiving and giving praise and criticism
communicating clearly and being heard
personal presentation and body language
techniques for making requests and dealing with overload
free 12 months call back service
The assertiveness training combines theory with practical exercises so you can learn through experience. Participants are given a safe and confidential space to share and learn from their own, and other peoples, experiences.
What Is The Course For
Our assertiveness skills training is suitable for anybody who wants to develop a more assertive style at work. The course is most relevant for administrative staff and those new to supervising or managing teams.
Whilst the theory behind this course is anchored in Neuroscience, you do not need any previous knowledge of this subject to attend this course.
What Will The Course Help Me To Do Learning Outcomes ?
You will learn how to present your ideas and opinions in ways that enable you to feel heard and respected. You will gain an understanding of the difference between assertiveness and aggression, learn how to delegate effectively and develop your personal communication style.
We specialise in affordable and effective face-to-face training in management, communication, administration, personal effectiveness and writing skills delivered by a team of industry experts.
Our training is stretching, motivating and tailored to the individual learner.
For over two decades we’ve been developing and delivering one and two-day training courses for organisations across all sectors.
All of our courses can be tailored specifically to your team’s needs and delivered at your workplace.
We also run a range of courses for individuals at our training centre in central London, enabling delegates to get out of the office so they can network with other learners, build their skills and confidence, and practise in a safe learning environment.
Our Approach
Here at the Centre, we provide tools and techniques that will improve how you work.
We think it’s important that:
Training is in small groups so that every individual gets one-to-one attention
Learning should be challenging: intellectually and creatively
Different learning styles are embraced
Learning should be motivational, relevant and help delegates achieve their goals
Learning is more effective when it’s evaluated and supported on an on-going basis
We are passionate about communication and diversity and place both in the heart of what we do.
All of our courses contain practical sessions, group discussions, theory and coaching to ensure everyone in the room has a chance to really engage with the training.
This course provides the practical skills to improve confidence and effectiveness when dealing with others.
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