This course aims to develop learner confidence and assertiveness by providing them with key communication skills that will improve their own assertive behaviour, as well as identify and utilise the tools required to solve problems in a non-aggressive or confrontational way.
DurationThis course aims to develop learner confidence and assertiveness by providing them with key communication skills that will improve their own assertive behaviour, as well as identify and utilise the tools required to solve problems in a non-aggressive or confrontational way.
During the session, learners will have the opportunity to practice assertiveness techniques in a controlled and supportive environment, as well as learn from their own and other people’s experiences.
Learners will also explore the psychological theory behind assertiveness, to build their understanding of the barriers to assertiveness, confidence and self-esteem so that they can work towards overcoming them.
Course Content
What holds us back from being assertive
The principles of assertiveness
Recognising passive, aggressive, indirect and assertive styles
How to behave assertively
Reducing tension
Saying ‘no’
Disagreeing positively
Praise and criticism
Clear communication
Improving self esteem
Body language and personal presentation
Making requests
Dealing with overload
The essence of assertiveness
Knowing your rights
How to prepare
Making your choices
Unique Training Solutions
Provide expert training and qualifications to the Health Housing and Social Care sectors. We are leaders in our field and since 2016 a recognised Highly Endorsed, Centre of Excellence, Skills for Care provider. We deliver with an outstanding level of occupational competence and are highly qualified, sector specific in the fields we practice.
Unique Talent Strategy
Build brilliant workforce infrastructures. For many years we have been advising on the importance of great people in an organisation, so now we have built a suite of services to support this.
We have the experience and insight into the sectors, the expertise to design and execute the right plans and the passion and empathy to want the sector to move forward.
Being Assertive course is offered by Mind in Mid Herts
Assertiveness training is about boosting your self-esteem and building personal confidence.
This course is designed to introduce you to the skills and techniques of being confident, assertive and the ideas that underpin them.
Utilising assertive styles for any situation, Building on your confidence and self belief, Understand how others perceive your behaviour, Understand the communication processes necessary to be assertive & Understanding your body language and confidence
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