This course aims to develop learner confidence and assertiveness by providing them with key communication skills that will improve their own assertive behaviour, as well as identify and utilise the tools required to solve problems in a non-aggressive or confrontational way.
DurationThis course aims to develop learner confidence and assertiveness by providing them with key communication skills that will improve their own assertive behaviour, as well as identify and utilise the tools required to solve problems in a non-aggressive or confrontational way.
During the session, learners will have the opportunity to practice assertiveness techniques in a controlled and supportive environment, as well as learn from their own and other people’s experiences.
Learners will also explore the psychological theory behind assertiveness, to build their understanding of the barriers to assertiveness, confidence and self-esteem so that they can work towards overcoming them.
Course Content
What holds us back from being assertive
The principles of assertiveness
Recognising passive, aggressive, indirect and assertive styles
How to behave assertively
Reducing tension
Saying ‘no’
Disagreeing positively
Praise and criticism
Clear communication
Improving self esteem
Body language and personal presentation
Making requests
Dealing with overload
The essence of assertiveness
Knowing your rights
How to prepare
Making your choices
Unique Training Solutions
Provide expert training and qualifications to the Health Housing and Social Care sectors. We are leaders in our field and since 2016 a recognised Highly Endorsed, Centre of Excellence, Skills for Care provider. We deliver with an outstanding level of occupational competence and are highly qualified, sector specific in the fields we practice.
Unique Talent Strategy
Build brilliant workforce infrastructures. For many years we have been advising on the importance of great people in an organisation, so now we have built a suite of services to support this.
We have the experience and insight into the sectors, the expertise to design and execute the right plans and the passion and empathy to want the sector to move forward.
Our training courses are tailored for each individual businesses needs and we draw from a wide range of core material. This has been developed through years of experience and study of the science of developing people and businesses.
This course is suitable for anybody who finds it difficult to express what they feel or what they want in a suitable way. This can be useful in work situations, relationships, making complaints asking for what you want, hearing what others want.
. Alternatively, if you find yourself in a position where you feel people are taking advantage of your good nature or that you need to stand up for yourself more in a non-aggressive manner then you will gain a great deal from this training course.
This session is right for you if you want to develop confidence, self-esteem and positivity to start moving forward both at work and at home.
I also offer a range of courses which will give you the tools and knowledge to inspire and empower you, to help you to heal yourself, to heal your loved ones, to heal your home, to start attracting what you truly want in your life, and to help you plan for your success however you define it to ...
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