Unique Training Solution

For staff to work positively and constructively they need to have a good understanding of the boundaries the Housing, Health and Social Care sector require of them.

This course will support learners to gain an insight into the importance of effective communication. Effective communication is an important skill and during the course learners will look at the importance of effective communication, the appropriate use of communication techniques and how these can

This course aims to develop learner confidence and assertiveness by providing them with key communication skills that will improve their own assertive behaviour, as well as identify and utilise the tools required to solve problems in a non-aggressive or confrontational way.

This Basic Life Support course will provide learners with the skills and knowledge required to act in an emergency, providing the casualty with critical lifesaving assistance until support arrives.

This course focuses on the principles of conflict management and looks at how conflict can be reduced and dealt with in the workplace.