Award in Customer Service (Level 1)

by Realise Training Claim Listing

The course is ideal for someone looking to improve their communication and customer service skills as well as increasing their chances of employment in this area. Learners are eligible if they are aged 19+ and living in bradford, liverpool city region or kirklees. This course is open to people who a

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img Duration

1 Week

Course Details

The course is ideal for someone looking to improve their communication and customer service skills as well as increasing their chances of employment in this area. Learners are eligible if they are aged 19+ and living in bradford, liverpool city region or kirklees. This course is open to people who aspire to work in customer service. 

About the course

  • You will be equipped with key work and life skills (such as communication) to help deal with customers.
  • You will be supported by highly skilled, professional and experienced trainers who will share their expert knowledge and insight with you throughout this course.

What you’ll learn
You will gain and develop customer service and personal skills.

Topics covered will include:

  • Principles of maintaining customer service through effective handover
  • How to follow up customer service actions
  • How to maintain customer service through effective handover
  • Resolving customer service problems
  • Bristol Branch

    6 Duchess Rd, Bristol

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