Behavioral Interviewing Training

Finding the right candidate for a job is a challenging process. The interview process involves more than just finding candidates to interview.

Interviewing is an area where interviewers can unknowingly tread dangerously and get themselves and their companies into hot water with inappropriate questions.

Even if the questions asked are legal, they must be the right job-related questions to accurately and correctly assess the candidate.

TrainSMART’s custom-tailored Behavioral Interviewing Training looks at the interviewing process from beginning to end.

Participants learn to assess the job and determine the skills required to do the job. Then they learn to formulate the best questions and create a rating process to correctly assess the candidates’ qualifications.

The Problem

• Interviewers ask many seemingly innocent questions during interviews that can cause legal issues for the interviewer and the company.

• Hiring is an expensive proposition and becomes even more so if the wrong candidate is hired.

• Job descriptions don’t reflect the true requirements for jobs for which they were written. This makes it difficult to create effective behavioral questions.

Our Tailored Solution

• Identify federal and state employment laws that govern employment decisions like hiring, firing, promoting, demoting, and compensation levels

• Demonstrate techniques on how to legally and effectively interview applicants

• Learn the steps to prepare for the interviewing process

• Develop effective job descriptions and behavioral questions to identify the best candidate for a position