Behavioural De-escalation

Team coaching, like individual coaching, takes place within an environment of confidentiality and respect for those being coached. Coaching must be voluntary with team members opting in to participate in the process.

Coordinating an event, you will need to have a thorough knowledge of the industry, its clients and customers, their expectations and the challenges that lie ahead. Being knowledgeable about the industry, including industry structure, legal issues and current technology will help you throughout your

This one day interactive workshop will provide an overview of the critical steps in building and maintaining high performing teams. This course is only offered to groups requiring a quote and not currently available for public enrolments.

Business qualification is designed for new entrants seeking a business qualification or existing workers in the Australian Telecommunications Industry who seek to gain general business skills which can be applied to either telecommunications operations or businesses in most other industries.

This course is designed for both aspiring managers and people currently employed in business or management. The program will provide you with the understanding, knowledge and skills necessary to explain and discuss essential principles and practices of business.