Behavioural De-escalation

by CIT Solutions Claim Listing

Many of us either have or will encounter aggressive or confronting behaviour at work. Control your reaction to these incidents by responding with the appropriate communication skills that you'll learn during this thorough one day workshop.

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Course Details

Many of us either have or will encounter aggressive or confronting behaviour at work. Control your reaction to these incidents by responding with the appropriate communication skills that you'll learn during this thorough one day workshop.

  • Bruce Branch

    J, Vowels Cres, Bruce, Canberra
  • Red Hill Branch

    40 Monaro Crescent, ACT 2603, Red Hill, Canberra

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