Institute of Management

This course is designed for anyone who needs to develop their professional business writing skills.

This course caters to a diverse audience but is primarily aimed at Business Analysts with a minimum of three years’ experience who are eager to gain a deeper understanding of the business case phase in the portfolio management process.

At the end of this online training course, participants will learn to monitor emotional triggers and achieve calmness and to ability to understand emotions and their effects on professional and personal goals.

This two (2) day course aims to provide learners with the knowledge and skills required to effectively manage conflict.

This encompasses several key competencies: self-awareness, the ability to recognize and understand one’s emotions; self-management, the capacity to regulate one’s emotions and behaviours; social awareness, which includes empathy and understanding others’ perspectives; and relationship managem...