This two (2) day course aims to provide learners with the knowledge and skills required to effectively manage conflict.
This two (2) day course aims to provide learners with the knowledge and skills required to effectively manage conflict.
Participants will be able to create an environment involving people from different disciplines working together effectively to solve a problem.
This course will enable managers to formulate conflicting points of view into a coherent outcome.
Audience
This course is suitable for professionals undertaking the following roles:
Managers,
Supervisors,
Team leaders, and
Anyone with responsibility for others in the
workplace.
Learning Outcomes
After completing this course, candidates will be able to:
Identify personal values towards conflict management.
Discover stages of conflict.
Recognise how behaviours affect conflict.
Identify and assess conflict management styles
Delivery Strategy
Face to face or virtual trainer delivered two (2) day course.
Undertake individual and group led activities to support practical application
Includes additional reference resources.
Students receive certificate of completion at end of course
Topics Covered
Define, identify and discover types of conflict.
Discuss various conflict management sources.
Effect of conflict on organisational performance.
Effective strategies to instil conflict resolution.
Power, personalities and authority.
Design effective interventions.
Expand your informal authority.
Manage authority figures.
Learn from our experience:
Executive Team
Learning & Development and Capability Building Team
Customer Care Team
Our Sustainability Commitment
Corporate Social Responsibility
Our Alliances and Partners
With broad experience across private and government organisations, projects and industries, the Institute of Management gives our clients advantages of real not just theoretical learning:
All trainers are qualified professionals in their domain of expertise
We leverage the experience and knowledge of blueVisions
Our clients achieve faster completion through higher engagement and practical workshops
We provide post-course coaching to enhance successful learning
Make yours a happier and more productive workplace with effective strategies to deal with agreement management, negotiation and conflict management.
In this interactive and engaging workshop, our facilitators will ensure participants gain a deeper understanding of the causes of communication breakdowns and interpersonal conflict.
Conflict Resolution course is offered by Stride Group. Our facilitation training courses in Melbourne are designed to help teams and organisations identify, understand and address communications issues.
This conflict resolution training in Perth teaches you to handle difficult conversations more effectively and confidently with practical tools and a solid framework so you can reach a more positive outcome.
Effective Conflict Resolution course is offered by Indus Institute Pty. Our trainers have worked previously in industry within Australia and overseas thus enabling them to enrich your learning experience. Our training is delivered through our world class learning management system
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