Behavioural Interview Techniques Training

Course Outline For Behavioural Interview Techniques Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

• Icebreaker
• Pre-Assignment Review
• Workshop Objectives

Topic 2

Types Of Interview Questions

• Direct Questions
• Non-Direct Questions
• Hypothetical or Situational Questions
• Behavioural Descriptive Questions
• Case Study

Topic 3

Introduction To Recruitment

• What is Recruitment?
• Challenges and Trends
• Sourcing Candidates
• Requirements
• Case Study

Topic 4

Avoiding Bias In Your Selection

• Expectancy Effect
• Primacy Effect
• Obtaining Bias Information
• Stereotyping
• Case Study

Topic 5

The Interview

• Phone Interviews
• Traditional Interviews
• Situational Interviews
• Stress Interviews
• Case Study

Topic 6

Measuring The Results

• Cost Breakdown
• Employee Quality
• Recruiter Effectiveness
• Fine Tuning
• Case Study

Your Learning Outcomes

After Completing This Course, Participants Will:

• Learn about current trends in recruitment and selection
• Gain some tips on sourcing great candidates
• Recognise pros and cons of different types of interviews
• Identify, categorise and plan the strategic use of different styles of questioning
• Learn some techniques to avoid bias
• Develop strategies for measuring effectiveness, results and continuous improvement