Difficult workplace conversations are inevitable and this course is for those who would like to develop their confidence in these situations. It explores the nature of ‘difficult conversations’ and provides practical tools and tips for managing these.
Difficult workplace conversations are inevitable and this course is for those who would like to develop their confidence in these situations. It explores the nature of difficult conversations’ and provides practical tools and tips for managing these.
Founded in 2011, Portal is a dynamic and innovative bilingual training provider, supporting organisations to develop the leadership and management capacity of their workforce.
Delivering ILM diplomas in Leadership and Management at levels 3, 4, 5 and 7, we are experienced in supporting the professional development of a wide range of roles.
From new managers through to experienced senior leaders. With over 500 individuals currently accessing fully-funded Higher Apprenticeship programmes.
Portal can provide cost-free, work-based learning opportunities to those wishing to further develop their management and leadership skills and assist in their quest for career development.
We are not just a tick box training company. Give us the opportunity to share with you our knowledge, skills and experience to help you increase safety for you, your team and the public.
This programme will help you have a clearer understanding of conflict and how it arises. By reading through this guide and taking part in the exercises it includes you will be better equipped to resolve conflict satisfactorily in a way which can result in a positive outcome for all involved.
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