Portal

This qualification is for learners at all levels who want to develop their knowledge and skills in effective coaching within an organisational context. They are ideal for both new and existing coaches.

Difficult workplace conversations are inevitable and this course is for those who would like to develop their confidence in these situations. It explores the nature of ‘difficult conversations’ and provides practical tools and tips for managing these.

Clear communication is an essential business skill to achieve organisational objectives, mutual understanding, direction and purpose. This course focuses on the scope of communication and interpersonal skills and challenges learners to identify areas to enhance their personal effectiveness in commu...

Good emotional intelligence improves communication, self-awareness and working relationships. This course introduces EI and explores one of the seminal models of EI theory against which learners will be challenged to identify how they will improve their personal effectiveness.

This course examines the ‘do’s and don’ts’ of CV writing and provides structured guidance, examples and insight into the components of an effective CV