Business Administration Apprenticeship (Level 3)

An apprenticeship is a real job with an accompanying skills development programme. It is a way to earn and learn, gaining valuable skills, knowledge and behaviours whilst in a specific job role.

Business Administrators work in small and large businesses alike; from the public sector, private sector and charitable sector. The role will involve developing, implementing, maintaining and improving administrative services to support and engage with different parts of the organisation and interact with internal or external customers.

Knowledge, skills and behaviour

• Record and document production

• Project management

• Planning and organisation skills

• Proactive decision making.

Typical job roles

• Administrative Assistant

• Personal Assistant

• Systems Administrator.

Completion and certification

Upon successful completion of the end point assessment, the apprentice will have fully demonstrated their competence in the subject area and be awarded with their apprenticeship certificates at either a pass or distinction.

End point assessment

Apprentices will be assessed via an independent end point assessment organisation (EPAO) to confirm competence. This will be arranged in advance and will consist of:

• Knowledge test

• Portfolio-based interview

• Project improvement presentation.

Progression opportunities

Discussions will take place with all apprentices to help them plan the next steps on their career path. Completion of the apprenticeship can help progression to higher levels of apprenticeships, further training or promotion and businesses will benefit from high performing staff.