Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
All frontline staff, as well as people that are new to the world of business should attend this one day workshop. It will address general attitude, motivate staff and improve all of their skills in their line of duty.
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
Keybase Pretoria is an accredited training centre based in Moreleta Park, Pretoria East. We specialize in all Microsoft courses from Basic to Advanced as well as soft skill courses.
Foster And Maintain Customer Relations course is offered by FBT Consultants. Our vision is to train for a better tomorrow. With the ever changing and challenging South African economy, our vision is to give our learners the required skills to be employable.
The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw
Call Centre courses are offered by A+ Computer Training Studios.
This Call Center Training course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.
Training employees to adopt a service excellence approach is to equip them to deal with day-to-day challenges and stay on the fore-front in an ever-increasing competitive environment.
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