Business & Telephone Etiquette

by Keybase Training Solutions

Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.

R3100

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Course Details

All frontline staff, as well as people that are new to the world of business should attend this one day workshop. It will address general attitude, motivate staff and improve all of their skills in their line of duty.  

Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.

  • Moreleta Park Branch

    608 Rubenstein drive, Moreleta Park, Pretoria

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