Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
DurationDon’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
This training will allow your call centre employees to enter their work area with confidence knowing they are equipped to answer questions and overcome objections and ultimately close the deal.
The course will address frequently asked questions such as:
The Mindspa Institute Pty (Ltd) was established in 2008 and specializes in skills development. We are accredited with The Services Seta and have offices in Gauteng and Cape Town and operate internationally.
We have had the privilege of forming partnerships with major blue-chip companies as well as government institutions and have rolled-out training and workshops across Africa. We have numerous client references available to ensure that you can make an informed decision and can trust us to partner with you in growing your team.
The greatest gap in the world is between “knowing” and “doing” so all our training workshops and interventions focus on bridging that gap through interacting with the business, its management and employees, enabling them to take the lessons and practically implement the changes in their work and personal lives.
While Management Training remains a key focus, we offer a wide variety of training courses and workshops, continuously updated to remain relevant, across public and in-house platforms.
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