The Mindspa Institute

This impactful course will elevate your team’s awareness and implementation of design thinking in all their activities, leading to innovation and continuous improvement in your business processes, products and/or services.

Negotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party’s skills, attitudes and style.

During the Advanced Sales training course your sales team will not only uncover the tools to strong emotional intelligence but also learn to be smart with people. The sales training course will show your team ways to increase their sales numbers by using both fundamental and advanced selling techni...

The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw

Innovative and creative thinking training is important for a variety of reasons, as it fosters the development of skills and mindsets that are highly valuable in both personal and professional contexts. Creative thinking often leads to novel solutions for complex problems.