COURSES OFFERED BY THE MINDSPA INSTITUTE

The Audit Preparation and Planning training course will ensure that you and your team are adequately prepared for the annual internal or external audit.

The Finance training course for non-financial Managers will help managers develop their financial understanding, understand how their decisions affect an organisation’s financial performance and improve their organisation’s financial performance.

This training course looks at how the fundamentals of Emotional Intelligence (EQ) will improve your inter-personal relationships, communication skills and increase your professional and personal success.

The Anger and Conflict Management training course will leave you armed with simple, practical and powerful conflict management skills that you can utilise in the workplace and in your personal life.

Leaders are strategic change agents and this Change Management and Diversity Management training course will provide leadership with fresh insight into the change process, how change affects the business and its internal and external stakeholders.

Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.

This impactful course will elevate your team’s awareness and implementation of design thinking in all their activities, leading to innovation and continuous improvement in your business processes, products and/or services.

Negotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party’s skills, attitudes and style.

The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw

Innovative and creative thinking training is important for a variety of reasons, as it fosters the development of skills and mindsets that are highly valuable in both personal and professional contexts. Creative thinking often leads to novel solutions for complex problems.