Negotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party’s skills, attitudes and style.
DurationNegotiating is the process by which two or more parties with different needs and goals work to find a mutually acceptable solution to an issue. Because negotiating is an inter-personal process, each negotiating situation is different, and influenced by each party’s skills, attitudes and style. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
Negotiation isn’t limited to “big decisions.” When you’re working with other people, much of your time is spent negotiating – even if it’s just deciding whose turn it is to collect the coffees! For projects to be successful, roles, strategies, targets, and deadlines all need to be agreed, ideally to everyone’s satisfaction.
The Negotiation Skills course will address the following frequently asked questions:
Unpacking what negotiation means
Why negotiation is important?
What are negotiation techniques?
All the Types of Negotiation
Situations where negotiation is needed?
Which negotiation strategies are most successful?
Who should attend the Negotiation Skills course ?
Middle management level employees
Supervisors
Team leaders
Employees who have been earmarked for succession into management
Negotiation Skills Course Training Outline
What is Negotiation and when is it needed?
What scares us about negotiating?
What do we need to know about negotiation?
How to approach the negotiation process
What to prepare for before the negotiations starts
Understand both parties’ BATNA
How to ask “bare minimum” questions
How to define the problem and find common ground
Choose Your Negotiation Style
The 5 Negotiation Styles
Unpacking the Negotiation Process
Understand the different Negotiation Strategies
3 Important elements that affect the outcome
Win-Win Negotiation
Principled Negotiation
Negotiation Tips
Top 10 Factors For Successful Negotiating Skills
Practical Workshop and Role Plays – during this part of the training the delegates will be divided into groups of 2 each and given different negotiation scenarios during which they will be challenged to use all the learning and practically put this into practice and negotiate a win-win outcome for both parties.
The Mindspa Institute Pty (Ltd) was established in 2008 and specializes in skills development. We are accredited with The Services Seta and have offices in Gauteng and Cape Town and operate internationally.
We have had the privilege of forming partnerships with major blue-chip companies as well as government institutions and have rolled-out training and workshops across Africa. We have numerous client references available to ensure that you can make an informed decision and can trust us to partner with you in growing your team.
The greatest gap in the world is between “knowing” and “doing” so all our training workshops and interventions focus on bridging that gap through interacting with the business, its management and employees, enabling them to take the lessons and practically implement the changes in their work and personal lives.
While Management Training remains a key focus, we offer a wide variety of training courses and workshops, continuously updated to remain relevant, across public and in-house platforms.
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