Change And Diversity Management

Leaders are strategic change agents and this Change Management and Diversity Management training course will provide leadership with fresh insight into the change process, how change affects the business and its internal and external stakeholders. It will provide leadership with updated skills to enable them to communicate and implement change in their business in an effective, positive manner.

In business and in life, change is the one constant. Darwin said, “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change”. Make yourself, your team and your business fit for change, flexible, creative, innovative and directed towards a common vision.

In addition building an inclusive diverse environment that celebrates and leverages the talents of all employees is more than a good idea—it is a business imperative. Diversity is a fact of business in South Africa and giving leaders the understanding, skills and tools to deal with diversity in a productive, positive manner is critically important in today’s business world.

The course will address frequently asked questions such as:

• When and what needs to change?
• What are the signs that change is needed?
• How can I manage myself and others through change?
• How can I Anchor Any Changes to Your Company Culture, Vision and Values
• How to Use Communication to Manage Change Effectively
• How to handle resistance and fear from our employees
• How to understand and manage diversity

• Understanding change management
  • What Is Change?
  • Change Management
  • Types of Change
  • When and What Needs to Change?
  • The 8 Major Forces Shaping the Future
  • What future skills and competencies are our workforce going to need?
  • How to Prepare Your Company and Team For Change
  • Change Management Toolkit
  • The business case for change
• Implementing the change
  • Four important considerations when leading change
  • Managing the Emotions Around Change
  • Strategies for managing change in the workplace: Dealing with people’s emotions
  • Managing Resistance to Change
  • Have Clear Expectations
• Communicating the change
  • Communicating Important Decisions
  • Change Communications Checklist
• Anchor your change to the company culture
  • Company Culture
  • Characteristics of Healthy Organisational Cultures
  • Align the Company Culture
• Managing diversity
  • What Is Diversity in The Workplace?
  • 7 Biggest Diversity Issues in the Workplace
  • 8 Amazing Benefits of Cultural Diversity in the Workplace
  • Difference between superficial and deep-level diversity
  • Managing Diversity
  • Diversity management process and skills required
  • Employment issues
  • How well do you manage diversity in your unit?
  • Start a Dialogue Using these Questions
  • In Conclusion
• The rise of non-binary pronouns and why they matter.
  • Understanding the importance of non-binary
  • Beyond ‘he’ and ‘she’
  • What if I don’t know what pronouns someone uses?  
  • How do I ask what pronouns to use? 
  • Best practices for pronouns
  • What to do if I make a mistake?
  • Gender Inclusive Language
  • 10 Tips About Using & Understanding Non-Binary or Genderqueer Pronouns
  • A simple guide on how to use non-binary pronouns
  • A Glossary of all non-binary pronouns
• References and recommended further reading

• Middle management level employees
• Supervisors
• Team leaders
• Employees who have been earmarked for succession into management