A training programme for Call Centre staff who need to improve their customer service and telephone skills.
DurationA training programme for Call Centre staff who need to improve their customer service and telephone skills.
Imsimbi Training provides a one stop shop service for all your training needs, with excellent client/account managers attending to your every need.
Imsimbi is committed to transformation in South Africa, and we try and live these values as a company.
Imsimbi Training is a level 1 BBBEE company. We are a 51% black-owned company.
The Imsimbi staff trust owns 10% of the company. The Staff Trust is mostly made up of black female youth.
Black women ownership of Imsimbi is 8.39%.
The designated individuals in the Imsimbi ownership structure is 15.39%.
Imsimbi Training has been a Level 1 BBBEE company for the past two years, and we are confident that we will keep this level 1 BBBEE score going forward.
Imsimbi spends between 20-30% of its profits per annum on socio-economic development for poor black communities. Imsimbi spends over R1 million per annum on bursaries for unemployed black youth.
Customer Service workshop is offered by Elogin Business Institute for all skill levels. E-Login Business Institute offers next generation education in the field of business and management.
This course is designed to upskill receptionists and frontline personnel to be highly professional. All frontline staff such as receptionists, relief receptionists and telephony personnel will benefit from the practical information and approach to this all important position.
Customer Service Excellence course is offered by Excellentia Training Solutions. Our vision is to provide unmatched world-class training and skills development solutions in insurance, risk management and finance to our valued customers in Africa and beyond.
Added Advantage Academy recognises the importance of learning and learning skills that will improve your relationships in the modern world. People often find it challenging connecting with others. At Added Advantage Academy we provide the skills to improve communication and manage your time.
Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.
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