A telephone operator is an employee who assists clients through transferring calls, answering questions, and providing information.
DurationA telephone operator is an employee who assists clients through transferring calls, answering questions, and providing information. In the case of a large volume of calls, telephone operators must operate a private branch exchange (PBX) system to enable them to manage several different calls with accuracy and efficiency.
They help customers with special billing requests and people with physical disabilities to make telephone calls. Telephone operators also perform clerical duties such as typing, sorting mail, and updating directory information.
Established in 1967, Kohinoor Technical Institute (KTI) is a pioneer in vocational training for technical courses. KTI has a vision to empower the young workforce of India by imparting skills that are Government Approved and Industry Ready. KTI does this by imparting quality technical education that is focused on employment.
KTI started with a single centre at Dadar in Mumbai, and has now grown into a national network of over 70 Centres across 6 states – Maharashtra, Gujarat, West Bengal, Madhya Pradesh, Rajasthan and Telangana - and was awarded as the Best Institute with Innovation in Skill Development at the BBC Knowledge Education Leadership Awards in 2017. KTI provides value-based empowering education that works to deliver employment and entrepreneurship to the rural India via technical vocational education.
Today, KTI trains students across multiple sectors like Automobile, Mechanical, Mobile & Smartphone repair, Electrical, Turner fitter, Computer Software, Hardware & Networking, Healthcare, Fashion Designing, Plumbing, Beautician, AC & Refrigeration and Electronics and is appointed as the Nodal Training partner in 9 constituencies by NSDC. Accredited and affiliated to the National Skill Development Corporation of India (NSDC) and Sector Skill Councils, KTI focuses on providing skilled professionals to meet the rising industry demand.
Excellence In Customer Service (Advanced) training is offered by Blue Ocean Academy. Course Objectives:Â Understand the importance of customer service and its importance in this competitive world Best practices for ensuring customer satisfaction Learn about internal and external customer expect...
Customer Service Skills training is offered by Sales Training Experts for all skill level. Our process of training, from start to finish, is unique. We commit a significant amount of time tailoring Training Programs to fit our clients' objectives and needs
Building Customer Rapport Course is offered by Dishah Consultants. In the dynamic world of business, customer service is a linchpin of success. Exceptional customer service not only satisfies customers but also builds loyalty and drives business growth.
Our course is strategic to help call center professionals like you learn the best practices and techniques for conducting customer inquiries, handling difficult situations, and attaining customer fulfillment.
Each one of us serves customers, providing a positive customer service to customers is crucial and creating opportunities for repeat business is is important.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the India, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan