Certified Customer Service Excellence course is offered by Master Trainers. We are training provider in Malaysia with a team of highly experienced training experts , coaches, consultants who are passionate in solving human capital and human resources problems, challenges and issue.
DurationCertified Customer Service Excellence course is offered by Master Trainers. We are training provider in Malaysia with a team of highly experienced training experts , coaches, consultants who are passionate in solving human capital and human resources problems, challenges and issue.
We are a training provider in Malaysia with a team of highly experienced training experts, coaches, and consultants who are passionate about solving human capital and human resources problems.
We identify issues, design and deliver competency-based training, and measure learning and performance outcomes for all our clients. We also help companies to develop internal talent development programs.
The aim of this module is to ensure that students understand the importance of customer service in the orgamization. Students will focus on customer service standards, procedures and customer feedback.
Our customer satisfaction training seminars demonstrate practical ways you can hold on to your valuable customer base and win repeat business. These customer service training courses also show you how to measure your organization’s ability to meet and exceed customer expectations.
Excellent Customer Service Skills workshop is offered by ITS Management Sdn. Bhd. (ITS Learning Center). ITS Management Sdn. Bhd. (formerly known as ITS Learning Center) is a professional training institute that gained multiple approvals from Malaysian Government Agencies.
The target group is implementers. This course is designed to improve how to communicate over the phone more effectively.
Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles.
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