TOP 10 CUSTOMER SERVICE COURSES IN NEW ZEALAND

The impact these interactions have on the wellbeing of your business and employees is critical and far reaching. This course allows everyone who works with customers to explore the challenges and opportunities of building amazing customer experiences.

You must go beyond simply delivering your product to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers? needs and exceeding their expectations every single time.

It takes months to find a customer, one second to lose one

In this fun and exciting customer service training course you will learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers.

Customer Service course is offered by Ardito Corporate Training for all skill level. Our class sizes are small, allowing attendees to receive extensive attention and assistance from our highly experienced tutors. In addition, comprehensive ‘take-home’ course material is provided.

This workshop covers: identifying your customers; what customer service is and isn’t; customer service in relation to internal and external customers; evaluating the customer service standards currently being practiced in the workplace; setting SMART goals to improve your customer’s service

Are you seeking a career in a customer-facing role? UCOL’s Certificate in Customer Experience Management (Contact Centre) Level 4 will provide you with the essential skills and knowledge for a successful career in the contact centre industry.

You might think that a customer-centred approach to business should come naturally, but that’s just not so. In fact, understanding customer needs and motivations – and how to ensure they’re met – is one of the greatest business challenges of all.

Helping Your Organisation Reach Its Full Potential Through Effective Training. The Training You Need, The Results You Want. We help people and organisations reach their professional potential. We provide customised training solutions for companies and individuals.

Customer expectations of service keep getting higher.  This programme takes a practical yet light-hearted approach to the challenges of providing effective service.  It coaches people in the important etiquette for dealing with customers and teaches useable skills in handling difficult situations...