TOP 10 CUSTOMER SERVICE COURSES IN NEW ZEALAND - PAGE 2

Level 2: Retail, Customer Service & Sales Support Course is offered by MSL Training. If you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.

The Professional Telephone Skills Training course teaches the participant fundamental communication skills like how to project professionalism over the phone.

The service industry requires you to have a wide range of skills. This starter package will give the best start! This is a great mix of theory and practical assessments. Will suit anyone that wants to work in hospitality, retail or travel and tourism.

The impact these interactions have on the wellbeing of your business and employees is critical and far reaching. This course allows everyone who works with customers to explore the challenges and opportunities of building amazing customer experiences.

Customer Service course is offered by Ardito Corporate Training for all skill level. Our class sizes are small, allowing attendees to receive extensive attention and assistance from our highly experienced tutors. In addition, comprehensive ‘take-home’ course material is provided.

Learn how to interact with customers as well as respond to complaints, gain knowledge about products and services so you have the confidence to provide information to customers in-person and by phone.

Our 19-week prep course will give you a taste of working in the Customer Service field at no cost. Study with us to build your knowledge of these career paths now. Includes Unit Standard Credits towards NCEA.

To provide an effective service in today's results orientated environment requires many skills.