The demand for a data centre to run at its optimum capability in both an effective and efficient manner is an essential requirement for a business. This five-day program provides data centre professionals with the skills, knowledge and competency to create a strategic plan and undertake a comprehens
Plan and implement a strategic data centre audit process. Analyse audit data to verify and baseline the status of the data centre and create an action plan to reduce risk and improve the operational capability to support business continuity.
The demand for a data centre to run at its optimum capability in both an effective and efficient manner is an essential requirement for a business.
This five-day program provides data centre professionals with the skills, knowledge and competency to create a strategic plan and undertake a comprehensive audit of data centre environments.
Gain an understanding of the importance of acquiring detailed and accurate information concerning the operational capability of the data centre facilities.
The program details the requirement to continually measure, monitor and collate data to identify the potential areas of risk and the need to make recommendations to improve the availability, resilience and efficiency of a data centre.
This includes the physical infrastructure (IT, power and cooling), building facilities, asset management, documentation, processes and procedures.
A certified CDCAP® also considers the requirements for compliance, having a full understanding of national and international regulations, codes and standards.
During the program, learners will be provided a valuable opportunity to access the latest industry standards.
Following this program, you are encouraged to continue your professional development by advancing your knowledge and skills to gain further official certifications and qualifications by progressing through The Global Digital Infrastructure Education Framework which maps education programs to career advancement throughout the network infrastructure and data centre sectors.
Course Objectives
Demonstrate advanced knowledge and ability to plan and implement a program of data centre audits in line with the very latest industry requirements and standards to improve efficiency within the four key constraints of data centre environments.
Course Content
The Business Needs
Appreciate why audits are an essential business requirement
Understand the importance of defining the current business needs
Appreciate the need to define what the business actually has
Understand the business (C Level) against operational perceptions
Ascertain whether the business understands their tier rating and that it actually meets the business need
Scoping the Audit
Understand the impact of business Service Level Agreements (SLAs)
Understand the business direction and the importance of identifying the key stakeholders
Understand the interaction between the key stakeholders and the operational Data Centre departments
Appreciate the factors to be considered when formulating the audit scope
Appreciate applicable supporting standards, regulations and industry best practices
Establishing the Audit Process
Appreciate the need to understand the present capability against the business perception
Appreciate the business expectations with the need for a continuous commissioning process
Be able to define the framework of the audit process
Understand the need to undertake an audit risk analysis process
Be able to identify the audit lead and team requirements
Performing the Audit
Appreciate the need to undertake documentation review
Appreciate the impact of Regulatory requirements and Service Level Agreements (SLAs)
Appreciate the operational and environmental structures within the data centre structure
Understand the key audit areas, the audit expectations and implementation of test sequences
Analysis and Recommendations
Appreciate the need to evaluate the audit findings against the operational requirements of the business
Identify the gaps in the operational capability
Understand the need to evaluate policies, processes and procedures against business expectations
Appreciate the need for operational documentation accuracy
Appreciate the assessment of equipment against lifecycle costs, ROI and TCO
Identification of business risks, operational weaknesses and areas of inefficiency
Action Plan and Reporting
Understand the need to determine how the site measures up against the recognised industry best practices that are considered to be appropriate by the auditor
Understand how to assess the recommendations and formulate the supporting action plan
Measuring and Monitoring Progress
Appreciate the importance of establishing an accurate baseline
Appreciate the importance of establishing a structured measuring and monitoring strategy
Appreciate the appropriate use of metrics
Appreciate the need to re-evaluate the action plan
Follow on Actions
Appreciate the need for forward planning
Appreciate the actions to align the Data Centre assets following the audit process
Appreciate the need to review and align skill-sets
Appreciate industry guidance and accreditations
Audit Preparation
Understand the importance of the business and key stakeholder demands
Understand the need for an effective audit structure
Understand the need to have an effective communication plan
Understand the need to identify areas of concern and potential improvements
Mechanical (Power and Cooling) Audit
Understand the electrical systems audit process
Understand how to conduct an audit
Understand the importance of power quality
Understand the data centre electrical distribution system
Understand electrical safety requirements in a data centre
Understand the data centre mechanical systems audit process
Understand what systems to audit are included in a data centre mechanical systems audit
Appreciate the value of data centre cooling metrics
Understand the importance of the chilled water cooling circuit
Understand the methods to conduct a cooling capacity check
Understand the importance of air management in a data centre
Understand the benefits of performing a Computational Fluid Dynamic (CFD)
IT Infrastructure Audit
Understand how to plan an IT audit
Understand the different areas of an IT audit
Understand the audit demands of the computer, storage and network environments
Understand the supporting infrastructures that require to be audited
Security Audit
Understand the focus, segments and scope required to spell out security audit requirements
Understand the training, certifications and experience of potential security auditors or know where to look for guidance
Scope and types of security audits
Understand potential audit outcomes
Evaluate the security auditor’s report
Understand how to distribute and archive the security audit
Building and Support Services Audit
Understand the need to review the Building
Automation Systems (BAS) and site maintenance
Understand the key areas of measuring and monitoring
Understand the implementation of the fire containment plan and emergency requirements
Understand what support services are in place
Asset Management Audit
Appreciate the importance of asset management
Understand the need to develop an effective asset management strategy
Understand the asset management control options
Understand the impacts of MACs and decommissioning
Understand the financial implications
Process, Procedures and Working Practices Audit
Appreciate the structure of data centre policies, processes and procedures
Appreciate the need to review the policies, processes and procedures
Evaluate whether they are fit for purpose and actions to escalate non-compliance issues
Appreciate the industry guidance to improve the effectiveness of the processes and procedures
Appreciate the implementation of appropriate review cycles
Documentation Audit
Understand the need to incorporate documentation into the audit process
Understand the need for structured and accurate documentation
Understand external and internal compliance documentation
Understand how key operational structures are documented
Understand whether the documentation is ultimately ‘fit for purpose’
Audit Closure Process
Understand the need to effectively collate the audit data
Understand the need to implement an effective action plan incorporating all interested parties
Understand the need to have a structured approach to ensure a continual audit capability is implemented
There are a number of group and individual case studies throughout this program.
Course Prerequisites
Experience of working within a data centre environment is essential; preferably with two years experience in a technical IT or facilities role. If you would like to discuss your experience or suitability for this program please contact us.
Test Certification
Official Certified Data Centre Audit Professional (CDCAP®) certification
Use of CDCAP post nominal letters after your name e.g. Martin Smith CDCAP
Use of the official Certified Data Centre Audit Professional (CDCAP®) Digital Badge
Use of the CDCAP® logo
About
Global Knowledge is a worldwide leader in IT and technology training, helping individuals and organizations build the skills they need to succeed in an ever-changing world.
With an international network of offices and training facilities, Global Knowledge has the unique flexibility to deliver a broad portfolio of courses on over 100 countries online, in classrooms, and through a worldwide partner network.
Established in 1995, Global Knowledge has over 1000 employees worldwide and enables the success of more than 200,000 tech professionals each year.
In June 2021, Global Knowledge merged with Skillsoft to create the world’s leading corporate learning company.
Leadership
Investor Relations
Our contribution within the global technology commu
nity is more than just IT training. Technology’s expanding reach is making every level of staff some sort of technology professional.
The hyper-focused, specialty roles aren’t going anywhere—they’re more necessary than ever—but we also must account for the T-shaped skills. Thus, we train beyond the traditional IT topics and train more people than corporate IT.
We exist to address the total skills profile of technology professionals.
Whether you’re managing mission critical technology initiatives, developing your technical talent pipeline or taking IT products and services to market, our innovative and flexible learning solutions equip you for success.
Why Global Knowledge? Impact
Sustainable, scalable, repeatable IMPACT--with minimal disruption. That’s why for over 20 years organizations large and small, technology providers, enterprises, and governments around the world come to us.
By providing access to subject matter experts, delivering authorized and industry-leading instruction through multiple delivery formats, we set the stage for your success by reducing skill gaps.
You’ll also see impacts in onboarding and employee retention through improved skills and higher job satisfaction.
This is all driven by level of quality we set for ourselves. We believe in consistency and maintain rigorous in-house standards, so you receive an exceptional training experience anywhere in the world.
Only a dedicated learning organization specializing in more than one or two topics can deliver this level of impact—and we’re ready to provide it to you.
This Data Entry Administrator Training course is ideally suited to novices and existing data entry administrators who need to refresh their data entry skills.
In today's rapidly evolving digital landscape, data centers serve as the backbone of modern enterprises, housing critical IT infrastructure and enabling mission-critical operations.
The DCFC® course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry.
The five-day Certified Data Centre Management Professional (CDCMP®) is a comprehensive program that investigates the functionality of all elements of a data centre facility and the relationships and dependencies between them, with a focus on maintaining consistent reliability, security and integri...
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy