Manage and lead change effectively in your organisation.
DurationDescription
The next decade will bring fundamental changes to our working world. The agenda has shifted from cautious, slow, and risk-averse processes to brave, fast, and risk-tolerant ones. To adapt, leaders need new skills and attitudes. Change leaders require a disciplined but flexible methodology to help their organisations cut through the traditional bureaucratic restraints that strangle innovation.
Change should happen in collaboration with people, not to them. Our Change Management course creates change leaders who can work at every level of their organisation to embrace innovation and risk, eliminate checks and balances and avoid the status quo trap.  This course is structured to help you answer essential questions for positive change to occur in your organisation:
Why are we doing this?
Why should our people care about it?
How will this change affect our people?
How can we build trust, engagement, and ownership of this change?
How do we communicate this change meaningfully with our people?
Day One
Introduction to change management
History of change management models.
Introduction to the key and most widely used change frameworks (e.g. PROSCI and Kotter).
The benefits and pitfalls of the ADKAR change management model
ADKAR was developed by the founder of PROSCI organisational change methodology. ADKAR, an individual change method, and its meaning and use will be explained in this session.
Applying John Kotter’s change management model, focusing on four elements in depth
In 1996, John Kotter from Harvard developed an eight-step change management method which is widely used in organisations around the world.
What makes the Kotter model so successful?
How do you apply it?
Exploring the change management system in three dimensions:
Why must I change?
How do I support our people to change?   
What is resistance? And how do I deal with it?
Day Two
Examining the application of these models and their impact on levels of trust and engagement in frontline people
What do we do when leading a change process that either creates or degrades trust?
How do we build consistency?
Communicating effectively to align your organisation through the change process
What are the key attributes of successful change communications?
Who should communicate, why and when?
Key tips for successful communication.
We are ranked 36th of the top 100 universities worldwide for Linguistics and 68th for Modern Languages and Linguistics. Our geographic position in the Asia-Pacific and affinities with Latin America and Asia give us a unique perspective on global issues.
Study opportunities in our School include a range of Asian and European languages and cultures, and internationally leading programs in communication, applied language studies, language teaching, and linguistic theory.
A range of our courses are core components of the University's exciting degree in Global Studies.
Our School is an international community attracting students from all over the world, especially to our vibrant postgraduate programs, including our flagship MTESOL degree.
Through our teaching, we aim to prepare our students to face the challenges of global citizenship, and we encourage a wide range of experiences abroad.
Our undergraduate courses in all areas are taught by world-class researchers and we place special emphasis on nurturing early-career talent.
Much of what we teach crosses national and disciplinary boundaries and offers our students fresh perspectives on the world.
As researchers, we work translingually and transcultural. Our fieldwork in cultures, communication, languages, linguistics, and global studies takes us all around the world.
To collaborate for example with Indigenous groups in Latin America, save a threatened language in Bougainville, and understand local teaching practices in Asia.
The Payroll function in an organisation is vital. The team must be paid on time and with accuracy. This role is crucial for the smooth running of the business and to ensure a motivated work force.
Your employees are a vital part of determining the success of your business. Finding the best employees for each position requires strong recruitment strategies. Top talent will not always find you. You must seek out people to fill the positions that you have open.
This entry level payroll course covers the basic payroll process steps and payroll activities present in any payroll (manually processed or using a computerised payroll application).
The Change Management course is based on 'The Effective Change Managers Handbook' and is aligned with the Change Management Institute's Change Management Body of Knowledge (CMBoK) First edition.
Actively seeking out qualified candidates is the best way to ensure that you find the talent you require. Effective recruitment is essential to improve the quality of the workforce and cut costs on frequent hires.
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