Coaching and Mentoring

Everyone benefits from the effects of excellent coaching and mentoring. A good coach and mentor helps people find the right answers sooner, and without them going through the pain of trial and error learning.

This one-day Coaching and Mentoring course will help you develop specific skills, such as suggestive questioning, constructive feedback, confidence building, motivation, communication and reasoning skills. In addition, you will learn to mentor people by being an exemplar of the characteristics you wish to see in others.

Coaching and Mentoring Training Course Overview

This course is split into four sections:

Definitions of coaching and mentoring.

We begin by defining exact meanings of the terms “coaching” and “mentoring”. What do they have in common? How do they differ? What skills do they require from us? We will give you our definitions, and we will ask you for yours. We will create a template for each skill set, coaching and mentoring. Then we will use the templates to assess your current strengths and weaknesses.

Self-analysis / personal learning outcomes.

We analyse your current strengths and relative weaknesses against the list of coaching and mentoring skills.

The aim is twofold, to play to your strengths and to eliminate weaknesses. Eliminating weaknesses is the most important, because it only takes one obvious error or omission to ruin your performance as coach or mentor.

We will ask you to write down your personal learning outcomes, for the course.

How to develop specific coaching skills.

We explore coaching skills in more detail:

Main topics: Clear communication. Reasoning skills. Emotional intelligence.

Subset skills: Suggestive questioning, constructive feedback, performance management, confidence building.

How to develop mentoring skills.

Now we turn our focus onto the more profound form of teaching, mentoring. You have heard it said, “Actions speak louder than words”. It is true.

If you tell your trainees to do X, but they see you not doing X, then all your earlier training is wasted. It is not enough to talk the talk, we must also walk the walk.

Mentoring and role modelling are more profound because they contain strong moral, ethical and character-based components. We must consistently be what we want to see. We will investigate the moral, ethical and character-based qualities we need to be effective mentors.

Learning Outcomes:

• Become a better coach and mentor and help others to achieve their goals

• Use questions to guide people; rather than instructions to tell them

• Help others to set and achieve worthwhile goals

• Encourage others to build plans that will achieve their goals

• Develop more confidence in yourself and others

• Give constructive feedback in a way that inspires positive change

• Become a role model: Mentors often teach by role modelling