Communication Skills: 3 hrs Improve the quality of communication between staff and client: we look at the mechanics of communication and the skills required and discuss barriers to communication.
Communication Skills
Description
Communication Skills: 3 hrs Improve the quality
of communication between staff and client: we look at the
mechanics of communication and the skills required and
discuss barriers to communication.
Booking information
Groups of around 15 are ideal, but we can accommodate up to 20 on the non-practical courses (ie First Aid and Moving & Handling are restricted to 15 attendees).
Given prior notice, we can incorporate specific information –eg from your Policies and Procedures, or we can highlight particular topics your staff may need additional help with.
This is normally included in the cost, but we reserve the right to charge an additional fee should there be considerable extra work: this would always be agreed with you in advance. We keep all course content fully up to date with industry legal requirements and best practice.
Our fee is to provide care training courses in the southeast of England. However, mileage fees will apply if we need to travel further than a certain mileage.
About Chatsworth Training
At Chatsworth Training we pride ourselves on delivering courses that help people to be the best they can be – all backed by the highest-quality learning materials.
We understand how important a skilled and motivated workforce is to providing client-care of the highest standard.
In these days of box ticking and paperwork it’s easy to overlook the importance of the personal touch. We believe that learning is best achieved in a relaxed, fun environment where each student’s contribution is valued as much as the next.
What Chatsworth Training can do for you
Moving & Handling
Epilepsy with administration of rectal Diazepam and Buccal Midazolam
Dementia
First Aid
Medication Awareness
Equality and Diversity
Abuse Awareness
Health & Safety
Food Hygiene
Infection Control
Care of the Dying
Risk Assessment
Managing Challenging Behaviour
Fire Safety as well as more specialised topics such as caring for clients with conditions such as Parkinsons, Multiple Sclerosis
We also offer courses such as Lone Working, Promoting Independent Living and Managing Clients’ Money. A range of modular Management & People Skills Development courses e.g. Supervision & Appraisals complements our practical care courses, providing management and supervisory training which is geared towards the care sector.
We teach digital skills, computer classes, Numeracy, Literacy, Functional Skills English, Maths, IT, languages, music, arts and crafts.
All organisations need to convey a professional image in every way to stay ahead of the competition. It is paramount that all pieces of written documentation are faultless.
To understand the role of the minute taker in the meeting administration process and to develop practical techniques and skills for effective minute taking.
Communicating with confidence is ability to express yourself in clear, open, honest and appropriately direct way that respects your own and other people’s rights. It is self-enhancing and expressive. This course will enable participants to build their confidence in communicating with others in ...
Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace
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