Effective communication is fundamental in any workplace and at all levels and yet whilst it is perceived to be easy, it is commonly one of the hardest areas to get right. Whether it is face-to-face, over the telephone or written, to get your message across clearly, concisely and with empathy and und
DurationCommunication Skills
Overview
Effective communication is fundamental in any workplace and at all levels and yet whilst it is perceived to be easy, it is commonly one of the hardest areas to get right. Whether it is face-to-face, over the telephone or written, to get your message across clearly, concisely and with empathy and understanding of the recipient, it is a skill that needs to be developed in Staff, Leaders and Managers in all business sectors.
Effective Communication Skills provides the essential skills required for successful day-to-day workplace interactions with colleagues and customers, whilst understanding the cause and effects of poor communication. We are able to offer communication skills programmes tailored to meet specific business requirements.
Who We Are
Our Background
Founded by Dawn K Bruce (MBA MCIPD), DKB is an established Training Company specialising in Professional Learning & Development Consultancy. We have a large Team of Associates with a combined experience of hundreds of years in a wide variety of fields, offering levels 3, 4 & 5 qualifications in Leadership and Management, and Education and Training.
We strongly believe that our successful aim of ‘Developing Knowledge in Business’ is achieved through working in partnership and building strong relationships with our clients.
We're Different
We take the time to get to know you and your people in order to provide a service that can be made to measure and matches your culture and values.
We believe that every organisation deserves a personalised approach with a custom made design, so we start with a blank sheet of paper and work in partnership with you.
We are happy to deliver and work with pre-designed material in order to provide your company with instant solutions to delivery issues.
We continue to adapt to your needs throughout the relationship to ensure that you gain the maximum impact and value from your investment.
Our Promise
Our promise is to work closely with you to understand your business in order for us to work in partnership to develop your most important asset – your people!
Our Values
Our values are built on honesty and trust. Our engagement and flexibility are second to none!
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