Effective communication is an essential pre-requisite for success in any organisation. The ability to communicate clearly, confidently and respectfully is central to any individual’s personal effectiveness at work.
DurationWhy Communication Skills Training?
Effective communication is an essential pre-requisite for success in any organisation. The ability to communicate clearly, confidently and respectfully is central to any individual’s personal effectiveness at work.
Improving communication skills within an organisation can lead to better customer relations, increased confidence and motivation, fewer misunderstandings and queries, demonstrable time savings and an increase in overall efficiency and productivity.
Individuals wishing to improve their communication skills are often interested in finding ways to:
Reduce the amount of time taken to sort out misunderstandings
Order their thoughts and express themselves clearly and concisely
Make their communication more meaningful, persuasive and compelling
Achieve the desired outcomes of their communication with others
Good communication is at the heart of every business relationship. It is a two-way process that not only involves the ability to express oneself clearly through verbal and non-verbal communication, but also involves skills in active listening, questioning, assertiveness and empathy. Although it is clear that some people appear to be "born communicators" the skills of effective communication can definitely be learnt, with some amazing results.
Our Core values
H2 Training Consultancy was founded in 2000 by Tina Halperin. With a background in Psychology, over 20 years practical experience in Training and Development, and a personal committment to the practical application of ethical business practices, Tina has continued to drive the business using the following core values:
Providing training and development that really sticks
Did you know that ordinarily 90% of what people learn in isolated training is likely to be forgotten within a few days?
So whether you spend £100 or £1m a year in training your staff, you are in danger of losing a huge proportion of your investment unless you also arrange the necessary support to make the training stick.
H2 Training Consultancy enables ambitious organisations already committed to staff training and development to gain maximum value from their investment.
Our training expertise, together with our understanding of the key principles for making learning stick, means we are able to provide you with all of the essential elements for enabling classroom-based learning to be applied back in the workplace.
Our range of innovative assessments, inspirational courses, coaching and master classes don’t stop at simply explaining tools and techniques.
They are also carefully designed to increase self-awareness and improve understanding of others, thereby creating a valuable lasting legacy self-motivation, personal accountability and ongoing self-improvement.
We are decidedly not in the temporary ‘sticking plaster’ business - our expertise is in delivering ‘how to’ people skills development that really sticks!
Every letter, report and memo speaks volumes about your organisation. Â It is therefore important to ensure that when it leaves your organisation every document is crisp, polished and professional.
You can retake this assessment three times. If, after the third time, you have not passed the assignment, we will be unable to issue you with a certificate of completion.
'I can see great potential in using Black Box for our team building purposes, improving managerial skills & also part of personal development for those who need to improve their communication skills or openness to ideas.' – representative from Vanco (Training and Development)
Email is a great communications tool. Yet inappropriate and overuse of business email is a persistent problem. And the volume of business email continues to grow every year.
Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors.
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