The three hour workshop, run by three facilitators, teaches up to 30 delegates on how to use a structured approach for getting in and out of a conversation with someone who is upset or distressed, while providing basic psychological support.
DurationThis Workshop is licensed and is appropriate for all staff groups. The Sage and Thyme Workshop is based upon evidence relating to core communication skills, psychological assessment and support.
The three hour workshop, run by three facilitators, teaches up to 30 delegates on how to use a structured approach for getting in and out of a conversation with someone who is upset or distressed, while providing basic psychological support.
The workshop uses a mix of small group work, lectures and interactive rehearsals based on participant’s scenarios to teach and demonstrate a structure approach to noticing distress, hearing concerns and responding helpfully.
About NHSGGC
At NHS Greater Glasgow and Clyde, our purpose is to: “To protect and improve population health and wellbeing while providing a safe, accessible, affordable, integrated, person centred and high quality health service”.
Who We Are
NHS Greater Glasgow and Clyde (NHSGGC) is the largest NHS organisation in Scotland and one of the largest in the UK.
What we do
NHSGGC is responsible for providing and managing a whole range of health services including hospitals and General Practice. NHSGGC works alongside partnership organisations including Local Authorities and the voluntary sector.
NHSGGC:
Serves a population of 1.3million people
Employs around 43,500 staff
Has 35 hospitals of different types
Has contracts with around 232 GP Surgeries (1300 General Practitioners)
Has dental services in more than 279 locations
Has almost 188 Optician practices
Has over 50 Health Centres and Clinics
Has more than 288 Pharmacies
Has an annual budget of £3.3billion.
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Our Communication skills courses are designed to teach the relevant skills to enable delegates to better communicate both within the organisation and with clients, customers, etc. Good communication is vital in every aspect of business.
A full day designed to help develop enhanced communication skills and strategies for handling difficult conversations with dignity and respect.
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