Communication Skills

by NorthStar Leadership Training Claim Listing

Our advanced communication skills training course will equip you with highly effective skills to become a great communicator. Taking your communication skills to the next level. The training is interactive and fun, and you will leave with the skills you need to communicate effectively at work.

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img Duration

1 Day

Course Details

Communication Skills

Our advanced communication skills training course will equip you with highly effective skills to become a great communicator. Taking your communication skills to the next level. The training is interactive and fun, and you will leave with the skills you need to communicate effectively at work.

Communication Skills Training

This powerful advanced communication skills training course will give delegates a deeper knowledge of how people communicate and teach them effective communication techniques when dealing with dominating people and introverts.

As a result, you will understand your own communication style and the communication styles of others within 3-5 seconds of meeting them.

With effective communication skills, you will be able to develop a better rapport with others, reduce conflict situations and become a better communicator. As you discover and learn the different communication styles, you will be able to use these powerful tools to your own advantage.

Learning Outcomes

Understanding Your Own Communication

  • Discover who you are as a communicator.

  • Learn how your communication style is received by your customers or work colleagues.

Advanced Communication Skills

  • Develop effective communication skills to communicate with anyone effectively.

  • Learn the impact and power of body language in your communication with others.

  • Learn to understand the impact of the words you say and how you say them.

Effective Communication Techniques

  • Identify the impact & importance of good listening to improve interpersonal skills.

  • Gain active listening skills to help you become a good communicator.

  • Employees will recognise how to use effective communication to build rapport.

  • Learn how to build positive relationships with your colleagues or clients.

Communication Styles And Their Impact

  • Learn the secret 4 behaviours of communication.

  • Discover how effective communication skills help you influence the people you interact with.

  • Discover why you may have a personality clash with some people.

  • Understand how the communication cycle works.

  • Preston Branch

    17 Steeple View, Ashton-on-Ribble, Preston

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