Competency Based Interviewing Skills

This hr course unveils the secrets of successful recruitment by equipping you with up-to-date interviewing skills. We guide you through the maze of talent acquisition, focusing on best practices in interviewing, hiring, and team building. 

Empowering Leadership: The Competency-Based Interviewing Skills program.

• Elevate your recruitment prowess with our 2-days Competency-Based Interviewing Skills program. This HRD Corp Claimable program is designed to transform managers from effective 'doers' to insightful 'decision-makers', making the transition to leadership roles smoother and more efficient.
• Through this program, you'll master competency-based selection techniques, underscoring the importance of aligning interview discussions with specific job requirements. By the end of the workshop, you'll be armed with the skills to select candidates who don't just qualify, but who will excel, paving the way for a productive and prosperous team. Embark on this journey to refine your interviewing capabilities and fortify your team's success.
• Competency-based interviewing skills involve a method where the interview process focuses on a candidate's specific competencies or skills relevant to the job role. The interviewers ask candidates to describe situations where they've demonstrated these skills, and their responses are used to predict their ability to succeed in the position. Competencies could include problem-solving, decision-making, leadership, teamwork, and more.
• Organizations need competency-based interviewing to improve the quality and efficiency of their hiring processes. It provides a structured approach that enables them to assess whether a candidate possesses the required skills, abilities, and behaviors to perform a job effectively.

The benefits of competency-based interviewing includes the following:

• Promotes objectivity by focusing on skills rather than impressions
• Improves legal defensibility by maintaining consistency and fairness
• Increases the chances of hiring the right person, enhancing team productivity, and reducing turnover rates

Upskilling in competency-based interviewing is crucial because the business landscape and job roles are constantly evolving. By doing so, interviewers can keep up with new competencies that may become important for emerging roles. Also, it helps organizations to adapt to changes in labor laws or best practices related to hiring. Furthermore, upskilling can help interviewers become more adept at identifying transferable competencies, which can open up a broader pool of potential candidates. Thus, it aids in making more informed, effective hiring decisions that contribute to an organization's success.

Upon completion of this program, participants will acquire these:

• How to use competencies to develop and structure effective interview guides.
• What tools you can use to support your interview evidence to enhance the objectivity of your decisions.
• A structured methodology as an effective questioning and data gathering tool to enhance your ability to capture the evidence you need to make well informed decisions.
• How to systematically evaluate information gathered from a competency-based interview.
• Awareness of the key challenges and pit-falls associated with interviews that block effective decision making and how to avoid them.
• What you need to know about Malaysian Employment Law and how it impacts on the selection process.

Who Should Attend

• This course is suitable for Managers, Department Head, Human Resource Personnel, Supervisors, Team Lead.

Methodology

• Brain-friendly/Interactive Lectures
• Demonstration
• Video/Audio Presentations
• Practical Exercises
• Interactive and Engaging Learning
• Group Discussions

Key Contents

• Module 1: Structuring competency based interviews
• Module 2: Acquiring evidence – questioning & listening skills
• Module 3: Conducting a competency based interview
• Module 4: Making the selection decision
• Module 5: Role Play