Increasing numbers of people have to deal with difficult people and situations at work. Whilst it is commonplace to face conflict on a regular basis, if the issues are left un-addressed, they are likely to cause severe stress, poor performance, damaged credibility and declining morale for those invo
DurationWhy Conflict Management Training?
Increasing numbers of people have to deal with difficult people and situations at work. Whilst it is commonplace to face conflict on a regular basis, if the issues are left un-addressed, they are likely to cause severe stress, poor performance, damaged credibility and declining morale for those involved.
Individuals wishing to improve their conflict management skills are often interested in finding ways to:
Improve their own self-awareness and manage their own reactions to conflict
Understand the source and nature of difficult situations and conflict
Choose and implement responses to conflict and difficult/challenging incidents that are likely to resolve the situation
Deal effectively with all forms of aggression from others
Preserve and maintain on-going relationships even with people with whom they have been in conflict
Although it is understandable that many people would wish to avoid conflict at work, without some conflict, the workplace would be a less interetsting, dynamic and creative place to be.
The negative consequences of conflict do not arise as a result of the conflict itself, but more from the inability of those involved to manage it effectively.
This begins with the ability to manage one's own reaction to conflict, and involves an ability to use a facilitative problem-solving approach towards achieving a resolution.
Our Core values
H2 Training Consultancy was founded in 2000 by Tina Halperin. With a background in Psychology, over 20 years practical experience in Training and Development, and a personal committment to the practical application of ethical business practices, Tina has continued to drive the business using the following core values:
Providing training and development that really sticks
Did you know that ordinarily 90% of what people learn in isolated training is likely to be forgotten within a few days?
So whether you spend £100 or £1m a year in training your staff, you are in danger of losing a huge proportion of your investment unless you also arrange the necessary support to make the training stick.
H2 Training Consultancy enables ambitious organisations already committed to staff training and development to gain maximum value from their investment.
Our training expertise, together with our understanding of the key principles for making learning stick, means we are able to provide you with all of the essential elements for enabling classroom-based learning to be applied back in the workplace.
Our range of innovative assessments, inspirational courses, coaching and master classes don’t stop at simply explaining tools and techniques.
They are also carefully designed to increase self-awareness and improve understanding of others, thereby creating a valuable lasting legacy self-motivation, personal accountability and ongoing self-improvement.
We are decidedly not in the temporary ‘sticking plaster’ business - our expertise is in delivering ‘how to’ people skills development that really sticks!
Become more confident about dealing with violence and aggression by identifying types of behaviour and the triggers for violent aggressive behaviour
you will learn about the different types of conflicts that can arise in the workplace and the strategies and approaches that can be used to resolve them.
This workshop explores a practical program that will teach you the essential skills to manage and resolve conflicts in a healthy and productive manner.
Our conflict management course is delivered in 1 day. Conflict management & resolution courses are based on a training needs analysis we carry out to determine the appropriate level / style of conflict management training required in relation to the risks faced in the working environment. Each conf...
To introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace.
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