Conflict Management & Resolution

Every workplace has brought many individuals under one roof. With so many people in one place, conflicts are bound to arise. Each person in your office comes from a different background, state, culture, and mentality. When all of them have to work together as a team, they all might not incline as efficiently as you expect them to. 

A conflict arises when two persons have different opinions, attitudes. Thought process, and conclusions to a problem. In such cases, it becomes difficult to adjust for these employees to adjust to each other. There are two cases, either the individuals find a middle ground and resolve their conflict, or it might end up in long-term rivalry.

Now, think of a workplace where all the employees are busy fighting and disagreeing with each other. No organization can survive if its employees are always engaged in fights and conflicts.  

For an organization to generate revenue and profit, the employees need to work cooperatively and helpfully. Being an entrepreneur, I know how messy things can get when some of your employees don’t do well with each other. 

We had hired two young employees in our team. They were both very smart and hardworking. They had equally excellent academic records and were highly creative. They would never fall short of ideas.

Even though it could have been a big pro to our company, it turned out very negatively for us. They were both very stubborn to stick to their ideas that they would never cooperate or adjust to the other person’s idea.

Our meetings would turn into debates, both giving their best to convince that their idea is better. Since these two could never get along very well, the whole team started to suffer. The team could never achieve anything great and would always fail to live up to the expectations of their superiors. 

Soon, their team members started complaining about the unhealthy work environment. I called both of them and had a hearty talk with them. I listened to both their views and tried to understand their mindset.

I told them how the success of any team is directly proportional to the relation among its team members. They never thought above themselves and now they started realizing how they’ve been wasting the hard work of their fellow workers. 

I gave them simple conflict management and resolution technique that worked wonders for them and their team. I asked them to divide duties and not to interfere in each other’s matters. This simple micromanagement and division of one team into two worked really well.

They would both head their respective duties and would give their 100%. Soon the team performance started to improve. Today, they both have secured senior positions in the firm with their hard work and consistency.