When two or more people come together they potentially have differences and conflicts. We often don’t even know why we feel good or bad about something or someone. People with different personalities, goals and needs can learn how to work out their differences in constructive ways.
DurationWhen two or more people come together they potentially have differences and conflicts. We often don’t even know why we feel good or bad about something or someone. People with different personalities, goals and needs can learn how to work out their differences in constructive ways.
Consequently, they will be less stressed, frustrated and distracted from what really matters to them. This workshop will provide highly effective tools to gain confidence in resolving differences and preventing conflict.
Key content
Learn and apply the Resolving Differences Model©
Stay calm and in control in conflict
Lead difficult conversations to a positive outcome
Ask the right questions and over your trigger points
The basics of non-violent communication based on Marshall Rosenberg
Understand and appreciate individual strengths
Help others to resolve differences and prevent conflict
Key outcomes
You are confident and effective in dealing with conflict
You are less stressed, frustrated and distracted by conflict
You help others to see differences as opportunities
You are a positive influence on (work) relationships
You create a productive and positive (work) environment
Who should attend
Managers and Team Leaders
The Diversity Institute was founded in 2011 by Stefan Doll and Dr. Dr. Adrienna Ember on a mission to develop productive teams and inclusive organisations against a backdrop of our increasingly diverse organisations and communities.
Empower your employees with our Conflict Resolution training course, specifically designed for individuals who encounter challenging negotiations and emotionally volatile individuals, or require enhanced communication skills.
Understand the root causes and dynamics of conflict in the workplace. Learn the essential skills to effectively manage conflict by encouraging reflective practice and open thinking. Find useful approaches to managing interpersonal conflict in the workplace.
This course will teach you effective skills to confidently manage yourself in the face of personal and professional conflict. It will explain why conflict occurs and the individual styles we use to respond to it.
Learn ways to resolve conflict with customers and co-workers, influence successful outcomes and develop a peaceful workplace.
Learn strategies to manage conflict, increase organisational performance and enhance group outcomes.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore