One of Keyturn’s most popular workshops! Not because people enjoy the subject of course, but because all of us face conflicts more often than we’d like, and we could all use a hand to deal with them.
DurationConflict Resolution
One of Keyturn’s most popular workshops! Not because people enjoy the subject of course, but because all of us face conflicts more often than we’d like, and we could all use a hand to deal with them.
About us
Founded in 1990, Keyturn has been built and developed to help our clients achieve visible, measurable results – through the development of their people. Keyturn’s team has developed leadership and management programmes to enable learners to be the best they can be.
Our priority is developing people so that they are more able to do the jobs they are employed to do, gaining greater job satisfaction in the process; in turn, this produces higher levels of motivation and achievement.
We are best known for our dedication to providing great customer service, and for our ability to Deliver Visible Results! That’s practical on-the-job results which your organisation can see, measure and recognise, clearly demonstrating the return on your investment.
Through our unique approach, participants on Keyturn programmes focus on achieving results! This begins from the earliest stages of their learning through to seeing real changes taking place in their working environment. Our training programmes include Leadership and Management, including course
To improve professional confidence of social care practitioners in Managing Challenging Conversations & Conflict Training to assist in successfully employing professional curiosity in a social care context.
Build their confidence to deliver your message, build relationships, manage teams, projects and their time
you will learn about the different types of conflicts that can arise in the workplace and the strategies and approaches that can be used to resolve them.
Conflict: 3 hours Equip ability to avoid disputes and to deal with them effectively, differences between conflict & disagreement, most common causes, when difficulties arise and confidently “nip it in the bud”, different approaches, practice techniques to manage emotional conversations.
This course is intended for anyone who deals with customers particularly over the telephone. It is particularly effective for workers in a call centre environment. However, the course has many applications and can be used to develop all sorts of customer service issues.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore