One of Keyturn’s most popular workshops! Not because people enjoy the subject of course, but because all of us face conflicts more often than we’d like, and we could all use a hand to deal with them.
DurationConflict Resolution
One of Keyturn’s most popular workshops! Not because people enjoy the subject of course, but because all of us face conflicts more often than we’d like, and we could all use a hand to deal with them.
About us
Founded in 1990, Keyturn has been built and developed to help our clients achieve visible, measurable results – through the development of their people. Keyturn’s team has developed leadership and management programmes to enable learners to be the best they can be.
Our priority is developing people so that they are more able to do the jobs they are employed to do, gaining greater job satisfaction in the process; in turn, this produces higher levels of motivation and achievement.
We are best known for our dedication to providing great customer service, and for our ability to Deliver Visible Results! That’s practical on-the-job results which your organisation can see, measure and recognise, clearly demonstrating the return on your investment.
Through our unique approach, participants on Keyturn programmes focus on achieving results! This begins from the earliest stages of their learning through to seeing real changes taking place in their working environment. Our training programmes include Leadership and Management, including course
Managing conflict at work is becoming an increasing challenge for employers. The number of individual employment disputes that result in employment tribunal applications continues to increase, meaning that an ability to manage conflict and ‘difficult people’, whether in the workplace or not, ...
This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects.
The Highfield Level 2 Conflict Management qualification is the ideal course for any individual who requires conflict resolution training. The fully accredited course provides exceptional skills and confidence required to professionally manage angry or emotional customers in the work place.
We are also proud of our future options for learners and our employers. With 95 per cent of our students remaining in employed status following the apprenticeship we truly do carve out careers available to anyone.
Conflict Management “Deter Detect-Delay-Response” Skills.
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