This workshop is for those seeking to understand an individual’s response to conflict, consider useful ways to resolve and repair relationships, as well as the potential benefits of positively working through conflict.
DurationWho is it for?
This workshop is for those seeking to understand an individual’s response to conflict, consider useful ways to resolve and repair relationships, as well as the potential benefits of positively working through conflict.
What will you learn?
Focussing on understanding why conflict arises, and developing useful strategies for resolution, you will
Identify conflict situations
Recognise how the mind & body react to difficult situations
Analyse conflict resolution styles
Consider resolution and repair techniques
The session covers:
Types of conflict
The stress response in conflict situations
Conflict management styles
Active listening
Assumptions, presumptions & perception
Steps to resolving conflict
How is it delivered?
This is a 3-hour session and can be delivered face-to-face or online. All our sessions involve a mix of thought-provoking content, group discussion and interactive activities to cater to different learning styles.
Where is the course held?
LinkLiving Skills Academy delivers across Scotland both online and face-to-face. We can deliver training at a venue of your choice* or we can organise your session at one of our training venues located in Edinburgh, Fife, or Falkirk. All our venues are modern and easily accessible and suitable for all your training needs.
Supporting community involvement
We enable the people we support to participate fully and actively in their community.
We provide a range of services which helps both young and old people reduce loneliness, social isolation and stress.
By encouraging people to connect with their communities, we can help improve their quality of life - and even delay or avoid the need for more intensive support.
Ways we can help
We can help you:
develop experience and skills which can help you succeed in education or employment
increase confidence and self-esteem
make new friends and extend your networks
share your experience, knowledge and skills for the benefit of others
take part in something you enjoy
Homelessness support
We run a number of services in Edinburgh and Fife for people who currently are, or are at risk of becoming homeless.
By homeless, we mean not having a home. People don't have to be living on the streets to be homeless - even if they have a roof over their head, they can still be without a home. This may be because they don't have any rights to stay where they live or because their home is unsuitable for them.
We recognise the reasons people lose or risk losing their home are wide ranging. From relationships breaking down, to losing a job, to having significant health problems, to key life transitions like leaving care. There are many factors that can make keeping a home difficult.
What we know is that it is often people who are most vulnerable with complex needs who become homeless. This is why we ensure the support we offer people addresses the range of needs that people will have.
Ways we can help
We have vast experience working with people who have been affected by homelessness.
We can help you:
build confidence and self-esteem
cope with anxiety and depression
develop positive relationships, at a personal level and in the community
find suitable accommodation to move on to
get into education, training or work
manage day-to-day tasks, including budgeting, cleaning, cooking, paying bills and shopping
plan how to use the skills you have developed when you move on from the service
Understand the range of “difficult” behaviours displayed by others and recognise their own triggers and reactions to each. Have learned techniques to rationalise behaviours in themselves and others and to clarify end goals.
This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict,
Using various strategies and techniques based around communication skills to help prevent potentially dangerous situations from occurring or escalating.
This course enables staff at risk of workplace violence or aggression to raise their awareness of the potential management strategies. Providing the knowledge, skills & understanding of an approved Conflict Resolution Model.
This practical workshop is designed for all managers and team members and will provide participants with an understanding of how and why conflicts occur and how to manage them effectively.
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