This workshop is for those seeking to understand an individual’s response to conflict, consider useful ways to resolve and repair relationships, as well as the potential benefits of positively working through conflict.
DurationWho is it for?
This workshop is for those seeking to understand an individual’s response to conflict, consider useful ways to resolve and repair relationships, as well as the potential benefits of positively working through conflict.
What will you learn?
Focussing on understanding why conflict arises, and developing useful strategies for resolution, you will
Identify conflict situations
Recognise how the mind & body react to difficult situations
Analyse conflict resolution styles
Consider resolution and repair techniques
The session covers:
Types of conflict
The stress response in conflict situations
Conflict management styles
Active listening
Assumptions, presumptions & perception
Steps to resolving conflict
How is it delivered?
This is a 3-hour session and can be delivered face-to-face or online. All our sessions involve a mix of thought-provoking content, group discussion and interactive activities to cater to different learning styles.
Where is the course held?
LinkLiving Skills Academy delivers across Scotland both online and face-to-face. We can deliver training at a venue of your choice* or we can organise your session at one of our training venues located in Edinburgh, Fife, or Falkirk. All our venues are modern and easily accessible and suitable for all your training needs.
Supporting community involvement
We enable the people we support to participate fully and actively in their community.
We provide a range of services which helps both young and old people reduce loneliness, social isolation and stress.
By encouraging people to connect with their communities, we can help improve their quality of life - and even delay or avoid the need for more intensive support.
Ways we can help
We can help you:
develop experience and skills which can help you succeed in education or employment
increase confidence and self-esteem
make new friends and extend your networks
share your experience, knowledge and skills for the benefit of others
take part in something you enjoy
Homelessness support
We run a number of services in Edinburgh and Fife for people who currently are, or are at risk of becoming homeless.
By homeless, we mean not having a home. People don't have to be living on the streets to be homeless - even if they have a roof over their head, they can still be without a home. This may be because they don't have any rights to stay where they live or because their home is unsuitable for them.
We recognise the reasons people lose or risk losing their home are wide ranging. From relationships breaking down, to losing a job, to having significant health problems, to key life transitions like leaving care. There are many factors that can make keeping a home difficult.
What we know is that it is often people who are most vulnerable with complex needs who become homeless. This is why we ensure the support we offer people addresses the range of needs that people will have.
Ways we can help
We have vast experience working with people who have been affected by homelessness.
We can help you:
build confidence and self-esteem
cope with anxiety and depression
develop positive relationships, at a personal level and in the community
find suitable accommodation to move on to
get into education, training or work
manage day-to-day tasks, including budgeting, cleaning, cooking, paying bills and shopping
plan how to use the skills you have developed when you move on from the service
Workplace conflict is inevitable and unavoidable, but when it becomes detrimental, it may impact recruitment, productivity, creativity, retention, and ROI.
Difficult workplace conversations are inevitable and this course is for those who would like to develop their confidence in these situations. It explores the nature of ‘difficult conversations’ and provides practical tools and tips for managing these.
Difficult conversations are an unfortunate part of the job for managers and team leaders – tackling negative or sensitive issues, normally relating to performance or behaviour, particularly those which may have built up over time or may trigger an emotional response in both people involved in the...
This course is for anyone who works with other people. It is especially suited, but not exclusively, for line managers, team leaders and supervisors. The skills learned on this course can be applied in many everyday situations that we have to deal with.
Our highly skilled and experienced staff are the key to our success and we have successfully built our client base to include,
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