Conflict is the single largest cause of poor performance, dissatisfaction and job turnover. The aim of conflict transformation is to reduce the level of conflict in the workplace through a proactive approach. Increasingly, it is seen as having more of the answers than conflict management techniques
DurationConflict Transformation: Tackling Conflict in the Workplace
Conflict is the single largest cause of poor performance, dissatisfaction and job turnover. The aim of conflict transformation is to reduce the level of conflict in the workplace through a proactive approach. Increasingly, it is seen as having more of the answers than conflict management techniques and conflict resolution processes.
The Conflict Transformation course gives participants the skills and knowledge to confidently manage and transform situations of conflict in the workplace. You will be well equipped to tackle issues with a positive, assertive and effective approach, minimising potential impact on staff performance, whilst improving both the working environment and your performance as a manager, leader and team member.
The aim of conflict transformation is to reduce the level of conflict in the workplace through a proactive approach. This training course delivers the skills and techniques, giving attendees the ability to identify and handle conflicts sensibly, fairly, and approach conflict in an effective manner.
In Professional Development was founded by individuals who are passionate about learning and development. Collaborating rich experience in academia and business, In Professional Development was created with the shared objective of challenging the traditional methods of learning, and enabling professionals everywhere to have access to inclusive and high-quality training.
We deliver courses to specialist teams, including PhD and postdoctoral researchers, to develop your skills, competence and confidence.
The one-day conflict management training course will introduce the team to practical conflict resolution techniques which can be practiced during the session and used within the team for real
This course is for anyone who deals with customers on a face-to-face basis or over the telephone. It is designed especially for those with responsibility for ensuring customer issues are dealt with promptly, politely, fairly and firmly.
Not ready to commit to a full apprenticeship programme? We can design a schedule around the aspirations of your business, from standalone sessions to a complete skills development plan.
This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills ...
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