Continuous Improvement

Continuous Improvement

Changes in our business environment seem to be happening more quickly as technology develops. The problem is that processes don’t always adapt as quickly.

This intensive one-day online workshop will look at what is meant by continuous improvement and how some simple techniques will help us review processes and look for better ways of working.

This workshop is only available for private bookings, either for groups or as a one-to-one, held online via Zoom as Face-to-Face Learning or in the classroom. Please get in touch for availability and pricing.

Course Overview

This workshop is only available for private bookings, either for groups or as a one-to-one, held online via Zoom as Face-to-Face Learning or in the classroom. Please get in touch for availability and pricing.

What you will learn

This course is designed for team leaders and line managers who wish to develop effective methods for improving processes.

By the end of the course, learners will have developed an effective toolkit through practical exercises.

The course is supported with materials and shared resources.

Session 1: What is “continuous improvement”?

• A brief history of time management

• Toyota: the customer, kaizen and waste

• Lean

Session 2: Building a process map

• What goes into an effective process map

• How to create one

• Practical exercise on a process

Session 3: Value

• Recognising waste in a process

• Defining and looking for value

• Practical exercise on a process

Session 4: Making it happen

• Getting buy-in from a team

• Changing the process mindset

• Making improvement continuous